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csr officer
2 weeks ago
Maintain smooth operation of the CSR department by attending to CSR enquiries in a timely manner. This includes all enquiries from clinics, walk in cases, email, telephone calls, WhatsApp messages.
Assess all cases and conduct welfare assessment as deemed necessary by understanding the patient's diagnosis, prognosis, treatment plan and cost of treatment involved.
Maintain professional attitude and good interpersonal skills at all times in dealing with patients/ applicants, next of kin, doctors, and fellow colleagues.
Provide accurate information to applicants and guide them through the application process. Follow up on supporting documents when necessary.
Job Types: Full-time, Permanent
Pay: RM2, RM3,000.00 per month
Benefits:
- Free parking
Work Location: In person