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it executive

2 weeks ago

Sungai Petani, Kedah, Malaysia Altra Precision Sdn Bhd Full time 40,000 - 80,000 per year

  1. IT Support and Troubleshooting:

  2. Provide technical support to employees for hardware, software, and networking issues.

  3. Troubleshoot and resolve IT-related problems promptly, ensuring minimal disruption to work activities.
  4. Perform regular system diagnostics to identify and address potential issues.

  5. System and Network Administration:

  6. Manage and monitor the organization's network infrastructure, including routers, switches, and firewalls.

  7. Administer the organization's servers, databases, and IT systems to ensure smooth operation.
  8. Install, configure, and maintain operating systems, software applications, and hardware components.

  9. Security Management:

  10. Ensure all IT systems are secure by implementing necessary firewall and antivirus measures.

  11. Regularly update and patch software to protect systems against vulnerabilities.
  12. Perform routine security audits to identify risks and take corrective action.

  13. Data Backup and Recovery:

  14. Manage data backups and ensure business continuity in case of system failures.

  15. Develop and test disaster recovery plans, ensuring that critical data can be restored in emergencies.

  16. IT Documentation and Reporting:

  17. Maintain records of IT assets, including hardware and software inventory.

  18. Document troubleshooting steps, configurations, and technical procedures for internal use.
  19. Prepare regular reports on system performance, network health, and any incidents or issues.

  20. Collaboration with Other Departments:

  21. Work closely with department heads to identify and meet specific IT needs for different teams.

  22. Assist in the deployment of new technology and systems based on the organization's goals.

  23. Training and Development:

  24. Provide training sessions to employees on IT-related matters, including software applications, security practices, and best technology practices.

  25. Stay updated on the latest industry trends and emerging technologies.