Sales Branch Manager

A leading automotive dealership in Penang is seeking a Sales Branch Manager to oversee the performance and growth of their vibrant sales outlet. This is an exceptional opportunity for you to bring your expertise in sales management, customer relationship building, and operational excellence to a well-established organisation with a strong reputation for quality and service.

The role offers you the chance to shape the direction of the outlet, inspire a dedicated team, and ensure that every customer receives an outstanding experience. With a focus on achieving ambitious sales targets, optimising daily operations, and fostering a supportive team environment, this position is perfect for someone who thrives in a collaborative setting and is passionate about driving business success. Flexible working opportunities and ongoing training are available to help you grow your career while making a significant impact within the local community.

• Lead a thriving sales outlet and inspire a passionate team to hit ambitious targets.
• Bring 5+ years of sales experience with a proven ability to drive performance and results.
• Have at least 3 years in outlet management with strong strategic thinking and leadership skills.

What you'll do:

As a
Sales Branch Manager (Automotive Industry)
, you will play a pivotal role in shaping both the day-to-day activities and long-term strategy of the automotive sales outlet. Your responsibilities will span from guiding your team towards meeting ambitious sales targets to ensuring that every aspect of the outlet's operation runs smoothly. You will be instrumental in analysing market trends, developing actionable strategies based on data insights, managing inventory efficiently, and maintaining rigorous compliance with company standards. By fostering an inclusive team environment focused on delivering exceptional customer experiences, you will help build lasting relationships with clients while supporting your colleagues' professional development. Your ability to collaborate across departments will be essential in driving overall business growth and ensuring that all operational processes align with organisational objectives.

• Guide and motivate the sales team to consistently achieve monthly and annual new vehicle sales targets through effective coaching and support.
• Monitor market data and analyse sales performance to develop strategic plans that maximise revenue opportunities for the outlet.
• Conduct thorough market trend analysis using data-driven insights to identify challenges and capitalise on emerging opportunities.
• Manage vehicle stock levels by accurately forecasting demand, coordinating orders, and ensuring optimal inventory turnover.
• Supervise daily operations including showroom presentation, test drive procedures, documentation handling, and compliance with company policies.
• Set clear goals and key performance indicators for each team member while providing regular feedback to foster professional growth.
• Promote a customer-oriented culture by ensuring exceptional service standards are maintained throughout every stage of the sales process.
• Resolve customer complaints or escalated issues promptly and professionally to maintain high levels of satisfaction and loyalty.
• Prepare comprehensive sales reports and present outlet performance updates to senior management on a regular basis.
• Collaborate closely with Marketing, Finance, Aftersales, and HR departments to ensure seamless cross-functional operations.

What you bring:

To excel as a
Sales Branch Manager (Automotive Industry)
, you will bring extensive experience from previous roles in automotive or similar sectors where you have demonstrated your capacity for nurturing teams towards shared goals. Your background includes not only direct involvement in achieving impressive sales figures but also hands-on people management where your supportive approach has helped others thrive. You possess advanced analytical abilities that allow you to interpret market trends effectively while remaining sensitive to both customer needs and team dynamics. Your communication style is considerate yet persuasive-enabling you to resolve conflicts amicably while inspiring trust among colleagues. Familiarity with digital tools such as Microsoft Office enhances your reporting accuracy; meanwhile, your commitment to upholding high standards ensures compliance across all operational areas. Above all else, your passion for creating positive experiences-for both customers and staff-sets you apart as someone who truly understands what it means to lead by example within a collaborative environment.

• Bachelor's Degree or equivalent qualification in Business Administration, Marketing, or a related field is required for this position.
• At least five years of experience in sales roles within the automotive or related industries is essential for success in this role.
• A minimum of two years' experience managing teams with proven ability to coach, mentor, and inspire others is highly valued.
• Demonstrated strength in interpersonal skills with an emphasis on empathy, collaboration, and nurturing positive relationships within teams.
• Strategic thinking capabilities combined with strong analytical skills enable you to interpret complex data sets for informed decision-making.
• Excellent verbal and written communication skills allow you to present ideas clearly while resolving issues sensitively with customers or staff.
• Proficiency in Microsoft Office applications (Excel, Word & PowerPoint) supports your ability to generate insightful reports and presentations.
• A track record of consistently meeting or exceeding challenging sales targets demonstrates your dependability as a results-oriented manager.
• Experience handling customer complaints tactfully ensures high levels of client satisfaction are maintained at all times.
• Ability to work collaboratively across multiple departments fosters an environment where knowledge sharing leads to improved outcomes.

What sets this company apart:

This organisation stands out as one of Penang's most respected automotive dealerships thanks to its unwavering commitment to quality service delivery and employee wellbeing. The company places great emphasis on fostering an inclusive workplace where everyone feels valued-regardless of background or experience level-and encourages open dialogue between staff at all levels. Employees benefit from flexible working arrangements designed around individual needs alongside generous training opportunities that support ongoing professional growth. The leadership team is known for its approachable style; they actively seek input from employees when shaping business strategies or implementing new initiatives. As part of this forward-thinking group, you'll enjoy being part of a network that prioritises teamwork over hierarchy-ensuring every voice is heard when it comes time to celebrate successes or tackle challenges together. Community engagement is also central: staff regularly participate in local events aimed at strengthening ties between the dealership and its customers-making this not just a place of work but also a hub for meaningful connections within Penang's wider community.

What's next:

If you are ready to take the next step in your career by joining an organisation that values collaboration, personal growth, and outstanding customer service, this could be the perfect opportunity for you

Apply today by clicking on the link provided-your journey towards making a real difference starts here.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd

Business Registration Number : T

Licence Number : JTKSM 423C