Assistant Sales Manager/ Sales Manager

15 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time 48,000 - 96,000 per year

Basic job purpose:

The key objective is to grow incremental and new sales for the business while simultaneously reducing customer turnover.

Roles & responsibilities:

  • Responsible for Rooms & Events Sales Segment for the hotel.
  • Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
  • Update action plans and financial objectives quarterly.
  • Identify new markets and business opportunities and increase sales.
  • Represent Hotels in various events and exhibition.
  • Promptly qualifies all sales leads. Responds within 24 hours to all inquiries, leads and correspondence from prospects, customers and referral.
  • Effectively plan calls, maintenance of existing accounts while focusing on new accounts to increase the overall customer base.
  • Adequately services all accounts as assigned by the DOS/DOBD. Sales calls required by the Sales Manager are a minimum of 25 per week.
  • Increase sales to meet or exceed all established sales goals as outlined in the marketing plan.
  • Follow up and carries out all established office policies and procedures. Properly maintains all files and accounts to established guidelines (follow up system).
  • Maintains a professional appearance in accordance to the guidelines set by the hotel.
  • Reacts promptly to requests by the SGM/DOBD for reports and other assignments by their given due dates.
  • To attend business related functions within your area of responsibility.
  • To understand & adhere to the Quality Service Standards (QSS) set by the hotel.
  • To perform any other duties as assigned by the Management from time to time.
  • Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

Skills & experience:

  • Degree/Diploma in Hospitality Management or related.
  • Extensive knowledge of sales and proven ability to plan and execute sales target effectively with a strong sense of detail.
  • Minimum 2 - 5 years experience in hospitality industry with proven sales track record.
  • Capable of creating and implementing sales strategies that will ensure achievement of set goals and target.
  • Able to handle both rooms and catering functions.
  • Possess good interpersonal skills.
  • Possess own transportation.
  • Knowledge of current hospitality industry trends.

Job Type: Full-time

Pay: From RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • How long is your notice period?
  • What is your expected salary?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Hotel Sales department: 2 years (Required)
  • Assistant Sales Manager: 1 year (Required)

Work Location: In person

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