Expression of Interest: Compliance and Engagement Manager

2 weeks ago


Kuala Lumpur Centre Kuala Lumpur, Malaysia British American Tobacco (Malaysia) Berhad (BATM) Full time 120,000 - 240,000 per year

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it together

ROLE PROFILE

GRADE: G36

JOB TITLE: Compliance and Engagement Manager – Zone 3

EXTERNAL JOB TITLE: Compliance and Engagement Manager – Zone 3

FUNCTION: Global Business Solutions (GBS)

SUB FUNCTION:Global Business Solutions – Record to Report

DISCLAIMER: We might not have an open role at this moment, but, because our work environment is very dynamic, we would love to hear from you  We encourage you to apply and the moment we have a suitable position for your profile, the Recruitment Team will contact you as soon as possible.

ROLE SUMMARY

The Compliance and Engagement Manager in the Record to Report End-to-End team uses his/her extensive leadership and business knowledge to ensure a robust control environment across Finance processes, while engaging with key end markets stakeholders to drive continuous improvement and strategic transformation initiatives.

The incumbent represents the global Finance end-to-end teams in the designated GBS locations as an acknowledged expert in BAT ways of working and controls. He/she will be in touch with global teams, external parties and end markets to maintain or achieve best in class processes.

He/she will also act as the liaison between end markets and global functions/teams to assess and implement new legal, fiscal and regulatory (LFR) business requirements.

Role scope and remit

Reports to

Global Process Lead (R2R)

Size of the team

No direct reports

Core Relationships

End Markets teams – close relationship with local Finance teams to monitor processes operation and facilitate high risk controls approvals.

External parties – regular interaction with external parties involved in the Finance processes operation to ensure adherence to BAT standards and agreed SLAs/KPIs.

Functional End to End teams – works with Process Design and Transformation Experts teams seeking the optimum end-to-end result for BAT on functional and cross functional process improvements.

Relevant Functional Leadership Teams - effective working relationship with Central Finance Teams, DBS Finance, BCT and other leadership teams.

GPO, Regional/Project Governance Boards – when required, participate in global forums as the GBS Zone finance representative to provide business context and end market specific advice to ensure full governance and implementation on R2R model changes.

Geographic Scope

Zone basis (Zone 3: APMEA)

GOM Processes scope

This role will interact with the following GOM processes: Corporate Finance (Tax & Treasury), Corporate Strategy, Governance, Risk and Compliance, Market to Cash (Order to Cash), Master Data Management, Manage HR, Record to Report and Source to Settle.

ACCOUNTABILITIES

  1. Business and Operational

  2. Provide expertise and leadership on Finance processes and controls to drive efficiency, compliance, and performance (SLAs/KPIs), resolving process delays or deviations as needed.

  3. Act as the first escalation point for time-zone dependent activities while working closely with End Markets, Global Process Leads, DBS Functional Leads, GPOs, and Regional teams to ensure smooth process and solution integration.
  4. Collaborate with peer End Markets Finance Managers and Global Process Experts across GBS End-to-End teams to strengthen alignment and execution.
  5. Support Change Management strategies and finance transformation initiatives, including ERP changes, Data Analytics, and Data Science adoption.
  6. Provide functional data and insights to Global End-to-End Leads to ensure SLAs/KPIs are in place and support the execution of business plans in line with BAT & GBS strategies.

  7. Transformation

  8. Identify and pursue continuous improvement opportunities to enhance efficiency and effectiveness of Finance end-to-end processes, constantly challenging the status quo.

  9. Seek new tools, enablers, best practices, and Agile methodologies to accelerate the CI culture within GBS.
  10. Embrace change with agility, quickly adapting to new ways of working and identifying opportunities for value creation.
  11. Build and present strong business cases that both educate stakeholders and provide clear guidance on how proposed changes deliver business value.
  12. Drive effective management of all initiatives' portfolios, tracking geographic implementation progress and ensuring action plans are in place to mitigate risks.

  13. Leadership and People

  14. Exhibit leadership by engaging stakeholders in line with the BAT Value, fostering a positive culture, collaboration, and a winning mentality.

  15. Strengthen people leadership through performance appraisals, development plans, and by providing guidance that inspires growth.
  16. Drive continuous improvement and a strong customer service culture within the team.
  17. Build strong partnerships with customers and internal departments while effectively managing and influencing stakeholders.
  18. Promote teamwork by encouraging collaboration and keeping the team focused on common goals.

  19. Relationship

  20. Drive strong working relationships with Functional teams, Strategy & Performance Management, Global Process Leads, and other key stakeholders.

  21. Ensure effective collaboration within the R2R transformation team to deliver on the Business Excellence agenda.
  22. Contribute valuable insights in peer and stakeholder discussions to drive productive decision-making.
  23. Communicate effectively across all channels, tailoring messages to different audiences with minimal input.
  24. Foster teamwork by initiating cross-functional collaboration, knowledge sharing, and adoption of best practices.

ESSENTIAL EXPERIENCE, SKILLS & KNOWLEDGE

EXPERIENCE

  • Proven expertise in Finance domain in a multinational environment with at least 8 years' experience in either a Corporate or Commercial Finance role with a leading FMCG/CPG or consultancy specializing in Finance/GBS Finance domain.
  • Strong background in Compliance and Corporate Finance Controlling, with rounded experience across both Operations and Commercial Finance.
  • Functional expertise in General Finance, Accounting, Reporting and Compliance/Controls.
  • Hands-on experience in R2R processes and transformational programs in a global organization.
  • Strong business acumen and relevant working experience in multinational matrix organizations.

SKILLS (Technical / Functional / Leadership)

  • Expert level experience and proven capability to translate business model changes into effective Operating Model.
  • Solution mindset with the ability to think outside the box, demonstrate a positive attitude, and drive for results.
  • Clear thinker with strong capability to develop, communicate, and deliver clear strategy and action plans.
  • Strong stakeholder management and influencing skills towards senior management and at all levels within a global and matrix organisation.
  • Familiarity and hands-on experience with SAP, BPC and Blackline.

EDUCATION

  • Preference will be given to candidates with a degree in Business or Finance, with Accounting qualifications such as ACCA, CIMA, or an MBA considered a plus.
  • Good understanding and relevant practice of continuous improvement methods and Agile methodology.

What we offer you?

  • We offer a market leading annual performance bonus (subject to eligibility)
  • Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
  • Your journey with us isn't limited by boundaries; it's propelled by your aspirations.

Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.

  • You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
  • We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?We're one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time 60,000 - 80,000 per year

    About The OpportunityRandstad is actively building a high-potential pipeline of experienced Food & Beverage (F&B) management talent across Malaysia for upcoming opportunities with premium and fast-growing brands.If you are an experienced leader in the Malaysian F&B or QSR (Quick Service Restaurant) space and are looking for a new challenge in 2026, we...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BAT Full time 120,000 - 180,000 per year

    **BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it togetherROLE PROFILEGRADE G36JOB TITLE Compliance and Engagement Manager – Zone...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Etiqa Insurance and Takaful Full time $60,000 - $120,000 per year

    Expression of InterestDo you have any niche expertise in any of the cybersecurity, information security, physical security domains?You slay in CTF, bug bounties, CVE research, or digital forensics?Or having good understanding on cryptographic agility towards quantum readiness?

  • Expression of Interest

    12 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BAT Full time 120,000 - 180,000 per year

    **BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it togetherBAT's Digital Business Solutions has an exciting opportunity for a Global Mobility...

  • Property Manager

    12 hours ago


    Kuala Lumpur, Malaysia Cushman & Wakefield Full time

    **Job Title** Property Manager (Data Center) - Express of Interest **Job Description Summary** Oversees property operations, staff, safety, and service quality, ensuring compliance with ISO standards, company policies, and client satisfaction through effective project and resource management. **What you will be doing**: - Rationally allocate management...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BAT Full time 120,000 - 180,000 per year

    **BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it togetherBAT's Digital Business Solutionhas an exciting opportunity for a Service Manager...


  • Kuala Lumpur Centre, Kuala Lumpur, Malaysia British American Tobacco (Malaysia) Berhad (BATM) Full time 120,000 - 240,000 per year

    BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it togetherROLE PROFILEGRADE: G35JOB TITLE: Record to Report (RtR) Process Improvement Manager...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Expression Design and Contract Sdn Bhd Full time 60,000 - 80,000 per year

    About the role Expression Design and Contract Sdn Bhd is seeking passionate and driven Independent Curtain Dealers to join our sales team in Kuala Lumpur. As an Independent Curtain Dealer, you will be responsible for promoting and selling our premium curtain products to residential and commercial clients in the local area. This is a full-time position with...

  • Customer Service Staff

    12 hours ago


    Kuala Lumpur, Malaysia Cushman & Wakefield Full time

    **Job Title** Customer Service Staff (Data Center) - Express of Interest **Job Description Summary** Support property management operations by assisting with service planning, customer service, training, complaint handling, meeting services, and quality supervision of logistics service providers. **What you will be doing**: - Assist the project manager...


  • Kuala Lumpur, Malaysia Cushman & Wakefield Full time

    **Job Title** Customer Service Supervisor (Data Center) - Express of Interest **Job Description Summary** Responsible for overseeing property soft services, ensuring service quality, managing client relations, supervising cleaning and conference operations, and coordinating cross-departmental needs within a large-scale property project. **What you will be...