Service Manager

2 days ago

Taman Sentosa, Penang, Malaysia Shangri-La Group Full time 60,000 - 80,000 per year

Shangri-La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for Service Manager-F&B Service (Banquet Manager) to join our team

As our
Service Manager-F&B Service (Banquet Manager),
we rely on you to:

  • Assist in the operation, management and overall performance of the Banqueting operations.
  • Directly involved in the day to day running of these areas in connection with staffing, customer services and product quality.
  • Lead, train, and motivate a team of servers and support staff to maintain the highest standards of hospitality.
  • Oversee guest satisfaction, ensuring personalized service and resolving any issues professionally.
  • Collaborate with the Chef to update menus and coordinate events.
  • Manage restaurant financials, including budgeting, revenue management, and cost control.
  • Implement all standardized procedures, rules and regulations systematically to be in line with hotel standards and policies.
  • Be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.

We Are Looking For Someone Who

  • Diploma/Degree in Hospitality Management or a related field is preferred.
  • Proven experience as a Banquet expert.
  • Excellent leadership and communication skills.
  • A passion for customer service and attention to detail.
  • Financial acumen with experience in budgeting and inventory control.
  • Ability to work under pressure in a fast-paced environment.
  • Must be a confident and tactfulIs a strong team player.
  • Good interpersonal & communication skill.
  • Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

If you are the right person, what are you waiting for? Click the apply button now

By applying to this position, you have read, understood and agreed to our

  • Service Manager

    7 hours ago

    Taman Sentosa, Penang, Malaysia Shangri-La Group Full time 30,000 - 60,000 per year

    Shangri-La Rasa Sayang, PenangShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.We are in search of energetic,...

  • Service Manager-Engineering

    8 hours ago

    Taman Sentosa, Penang, Malaysia Shangri-La Group Full time 90,000 - 120,000 per year

    Shangri-La Rasa Sayang, PenangShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.We are in search of energetic,...

  • Service Leader/ Executive

    8 hours ago

    Taman Sentosa, Penang, Malaysia Shangri-La Group Full time 60,000 - 80,000 per year

    Shangri-La Golden Sands, PenangShangri-La Golden Sands is a 4-star hotel catering to families with child-friendly facilities. We are in search of energetic, vibrant and multi skilled individual who are able to meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La....

  • Tax Director Shared Services

    2 days ago

    Taman Sentosa, Penang, Malaysia Intel Corporation Full time $120,000 - $180,000 per year

    Job DetailsJob Description:Intel is seeking a Tax Director, Shared Services to join the corporate Tax team and play an integral role with regards to global tax process alignment and automation, working in partnership among the Malaysian Tax Shared Services organization, global tax organization, and non-tax stakeholders. The Intel tax team is headquartered in...

  • Service Adoption Specialist, Senior

    8 hours ago

    Taman Sentosa, Penang, Malaysia Zebra Technologies Full time 60,000 - 120,000 per year

    Remote Work: HybridOverview:At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing...

  • Audit Manager

    7 hours ago

    Taman Sentosa, Penang, Malaysia KPMG Malaysia Full time 100,000 - 120,000 per year

    Description:In today's world, audit is no longer just about compliance. It is about cutting edge and risk based methodologies and knowing what is happening in the outside world. Our Assurance practice helps add value to clients through audit, management assurance, advisory and information risk management services.Integrity, quality and independence are the...

  • Assistant Banquet Manager

    2 days ago

    Taman Sentosa, Penang, Malaysia Shangri-La Group Full time 35,000 - 50,000 per year

    Shangri-La Rasa Sayang, PenangShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.We are in search of energetic,...

  • Sales Branch Manager

    7 hours ago

    Taman Sentosa, Penang, Malaysia Robert Walters Full time 80,000 - 120,000 per year

    A leading automotive dealership in Penang is seeking a Sales Branch Manager to oversee the performance and growth of their vibrant sales outlet. This is an exceptional opportunity for you to bring your expertise in sales management, customer relationship building, and operational excellence to a well-established organisation with a strong reputation for...

  • Human Resources Manager

    2 days ago

    Taman Sentosa, Penang, Malaysia Robert Walters Full time 120,000 - 180,000 per year

    A leading heavy-duty power solutions provider, with a proud legacy for more than 35 years, is seeking a Human Resources Manager to champion the people agenda across its diverse group of subsidiaries in Penang & KL.This is an exceptional opportunity for you to shape and elevate the HR function within a well-established organisation that operates at the...

  • Business Analyst, Senior

    2 days ago

    Taman Sentosa, Penang, Malaysia Zebra Technologies Full time 60,000 - 120,000 per year

    Remote Work: HybridOverview:At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing...