Medical Information Executive

3 days ago


Shah Alam, Selangor, Malaysia Zuellig Pharma Full time 60,000 - 120,000 per year

Zuellig Pharma
is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role

The MIE will support medical inquiry operations for the Medical Affairs Department of Malaysia, Singapore and Brunei.

Expectations of the Role:

  • Respond to unsolicited requests for Medical Information (MI) in a scientifically balanced manner for delegated therapy areas.
  • Manage and monitor the MI inbox on daily basis
  • Manage and maintain MI-related trackers and documentation in a timely manner.
  • Coordinate and support reconciliation between pharmacovigilance, quality and client teams as required.
  • Perform MI quality control, prepare reports with findings and propose improvements to the MI processes & SOP.
  • Provide training to ZP staff of MI processes.
  • Ensure audit-readiness with medical inquiries filed into MI tracker and respective folders
  • Proactively ensure Medical Inquiry and responsibilities are performed and provide regular updates to the Medical Manager.

Attributes Required:

Must-Have:

  • Bachelor Degree holder in medical science, biostatistics, pharmacology or related background.
  • Fresh graduates who are passionate about medical affairs are encouraged to apply.

Advantage to Have:

  • Working experience in the field of medical information or scientific communication.
  • Able to work independently, actively reaching out to internal and external colleagues to ensure MIs are responded to in a timely manner

Why Join Zuellig Pharma:

  • We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
  • We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
  • As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
  • Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
  • Our Total Rewards program is designed to support your overall well-being in every aspect.


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