Clinical Facilitator

6 hours ago

Shah Alam, Selangor, Malaysia Zuellig Pharma Full time 60,000 - 120,000 per year

About US:

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world

Purpose of the Role:

The Clinical Facilitator (CF) is responsible for facial aesthetic in-clinic education to advance the knowledge and skill set of health care providers (HCPs) using Allergan Aesthetics portfolio. The CF is responsible for customer engagement and collaborate with sales team to maintain strong relationship with KOLs and develop key customer.

The CF will facilitate learning using approved Allergan Medical Institute (AMI), and locally relevant, educational materials with an aim to support a standardised, repeatable methodology for patient assessment and treatment planning and for injection procedures aligned to defined AMI Infinity programme curricula related to Allergan Aesthetics brands.

Identifies educational need and develops recommendations to enhance clinical practice in aesthetic practices through delivering a bespoke educational journey for each HCP enrolled on a Facilitation Pathway, and based on the HCP's self-assessment of knowledge, skills, and confidence.

The CF is responsible for medical education and marketing support. Aiming to deliver high-quality medical education with impact to customer and most importantly support trainer development. Also cooperate with marketing department in future new launches and projects.

This role will need strong presentation and communication skill and work closely with marketing/sales team to achieve business goals.

Expectations of the Role:

Medical Education Support (40%)

  • Management of training event, third party society congress and ZP initiated symposium, workshop, lecture.
  • Communicate with speakers to deliver correct information and message to the audiences.
  • Conduct trainer development program to meet our trainer's needs for their continuous up-skilling and new learnings.
  • Support to creating innovative educational materials.
  • Executing brand marketing activities which includes logistics preparation, speaker slides development and briefing with CFT team.

I
n-Clinic Education (30%)

  • Perform both external and internal trainings regard to product differentiations, injection techniques, scientific literatures update, facial assessments, anatomy and consultation skill.
  • Support sales team initiated local small group training, nurse training and in clinic seminar.

Customer Engagement (15%)

  • Develop and maintain strong professional relationship with KOLs and exchange unbiased scientific information between KOLs and ZP.
  • Provide high-quality, accurate, balanced and directed information to key customers in response to unsolicited requests for information.
  • Collaborate with sales team to develop key customers.

Marketing Support (15%)

  • Leverage and consolidate centrally approved scientific and clinical content for promotional material.
  • Work closely with marketing department, support new launches and marketing initiatives.
  • Develop marketing materials including obtaining Veeva approvals
  • Vendor management, whereby applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management.

Attributes Required:

Must-Have:

  • Bachelor's or Master's degree in medicine, pharmacy, nurse of life science related.
  • 1-3 years of sales or clinical specialist role within pharmaceutical and/or medical device industry and ideally in aesthetics
  • Travel: 75% of the time, locally, nationally
  • Good scientific and clinical skills to present scientific data, and good communication skills
  • Ability in analysing scientific literatures
  • Knowledge in human anatomy and performing clinical facilitation
  • Conduct facilitation, training, coaching of workshops and other training solutions.
  • Good project management skillset
  • Event management (planning to execution)
  • Tracking of activity in a CRM tool

Advantage to Have:

  • Clinical trial experience

Why Join Zuellig Pharma:

  • We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
  • We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
  • As a leading multimarket healthcare solutions provider, we empower our employees gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
  • Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
  • Our Total Rewards program is designed to support your overall well-being in every aspect

  • Nurse / Medical Assistant

    2 days ago

    Shah Alam, Selangor, Malaysia Klinik Menara Full time 20,000 - 40,000 per year

    Job SummaryThe Nurse in a private clinic provides high-quality patient care under the direction of physicians or advanced practice providers, ensuring efficient clinical operations and a positive patient experience. The role involves performing clinical tasks, such as administering treatments and medications, and may include some administrative duties, such...

  • Medical Sales Representative

    2 days ago

    Shah Alam, Selangor, Malaysia Spectrum Health Sdn Bhd Full time 240,000 - 480,000 per year

    We are seeking an energetic and motivated Sales Representative to drive product adoption and sales within retail pharmacies and clinics. You will be responsible for building strong relationships with healthcare professionals, promoting our product offerings, and achieving sales targets.This role offers a fantastic opportunity to make a direct impact on...

  • Finance Accounts Executive

    7 hours ago

    Shah Alam, Selangor, Malaysia GenPrime PH Full time 42,000 - 66,000 per year

    About Rhea FertilityRhea Fertility, launched in May 2024, is a global reproductive health platform that brings together a network of clinics, wellness providers, and technology. It is the parent company of the GenPrime clinics and unites a once-fragmented industry into a seamless, patient-centric network that expands access to world-class fertility care....

  • Senior Accounts Executive

    2 days ago

    Shah Alam, Selangor, Malaysia GenPrime PH Full time 60,000 per year

    About Rhea FertilityRhea Fertility, launched in May 2024, is a global reproductive health platform that brings together a network of clinics, wellness providers, and technology. It is the parent company of the GenPrime clinics and unites a once-fragmented industry into a seamless, patient-centric network that expands access to world-class fertility care....

  • Medical Officer

    2 days ago

    Shah Alam, Selangor, Malaysia ORA Full time 120,000 - 150,000 per year

    The Company:At ORA, we're building the future of healthcare. Our connected infrastructure will power our brands to deliver world class experiences, Direct-To-Patient. ORA is based in Malaysia and operates across Malaysia, Singapore and Philippines.ORA was founded by leading Ecommerce, Healthcare & Tech Executives with over 35 years of combined experience in...

  • Paramedic / Nurse

    2 days ago

    Shah Alam, Malaysia MEDKAD SDN BHD Full time

    **Medcare: -** - To perform any task given by medical director either administrative or clinical. - Conducting research, gathering data for analysis and prepare performance report for superior. - To arrange teleconsultation between patient and doctor upon request received. - To make schedule TCA/ follow up with clients under LTM for renew prescription after...

  • Operation Executive

    4 days ago

    Shah Alam, Malaysia MEDKAD SDN BHD Full time

    **Medcare: -** - To perform any task given by medical director either administrative or clinical. - Conducting research, gathering data for analysis and prepare performance report for superior. - To arrange teleconsultation between patient and doctor upon request received. - To make schedule TCA/ follow up with clients under LTM for renew prescription after...

  • Operation Executive

    7 hours ago

    Shah Alam, Malaysia MEDKAD SDN BHD Full time

    **Medcare: -** - To perform any task given by medical director either administrative or clinical. - Conducting research, gathering data for analysis and prepare performance report for superior. - To arrange teleconsultation between patient and doctor upon request received. - To make schedule TCA/ follow up with clients under LTM for renew prescription after...

  • Staff Nurse

    2 days ago

    Shah Alam, Malaysia MSU Medical Centre Full time

    **DUTIES & RESPONSIBILITIES** **1.0 Direct Comprehensive Care** providing holistic care for patients and their families, visitors. 1.2 To conduct a thorough nursing assessment of patient’s physical, psychosocial, cultural and spiritual needs. 1.3 To formulate, implement and document a holistic plan of nursing care that is communicated and clarified...

  • Staff Nurse Midwife

    2 days ago

    Shah Alam, Malaysia MSU Medical Centre Full time

    **DUTIES & RESPONSIBILITIES** **1.0 Direct Comprehensive Care** providing holistic care for patients and their families, visitors. 1.2 To conduct a thorough nursing assessment of patient’s physical, psychosocial, cultural and spiritual needs. 1.3 To formulate, implement and document a holistic plan of nursing care that is communicated and clarified...

  • Medical Science Liaison

    6 days ago

    Shah Alam, Malaysia Clinigen Full time

    The Medical Science Liaison (MSL) for Southeast Asia at Clinigen plays a pivotal role in bridging the gap between scientific research and clinical practice. This field-based position necessitates the establishment and maintenance of strategic relationships with key opinion leaders (KOLs), healthcare professionals, and academic institutions to support the...

  • Mandarin Speaking Shipping Executive

    6 days ago

    Shah Alam, Malaysia Maju Management Sdn Bhd Full time

    **Position Overview**: **Responsibilities**: **Shipping Coordination**: Plan, coordinate, and execute shipments to meet customer requirements, considering cost, transit time, and delivery deadlines. Liaise with carriers, freight forwarders, and other logistics partners to arrange transportation and negotiate rates. Ensure accurate documentation, such as...

  • Mandarin Speaking Shipping Executive

    1 week ago

    Shah Alam, Malaysia Maju Management Enterprise Full time

    **Position Overview**: **Responsibilities**: **Shipping Coordination**: Plan, coordinate, and execute shipments to meet customer requirements, considering cost, transit time, and delivery deadlines. Liaise with carriers, freight forwarders, and other logistics partners to arrange transportation and negotiate rates. Ensure accurate documentation, such as...

  • Mandarin Speaking Shipping Executive

    1 week ago

    Shah Alam, Malaysia Maju Management Enterprise Full time

    **Position Overview**: **Responsibilities**: **Shipping Coordination**: Plan, coordinate, and execute shipments to meet customer requirements, considering cost, transit time, and delivery deadlines. Liaise with carriers, freight forwarders, and other logistics partners to arrange transportation and negotiate rates. Ensure accurate documentation, such as...

  • Mandarin Speaking Shipping Manager

    2 weeks ago

    Shah Alam, Malaysia Maju Management Sdn Bhd Full time

    **POSITION OVERVIEW** **JOB RESPONSIBILITIES** **Shipping Coordination**: To plan, coordinate, and execute shipments to meet customer requirements, considering cost, transit time, and delivery deadlines. To liaise with carriers, freight forwarders, and other logistics partners to arrange transportation and negotiate rates. To ensure accurate...