Senior Client Manager

7 hours ago

Petaling Jaya, Selangor, Malaysia JustSimple Full time 60,000 - 120,000 per year

We are looking for a proactive and client-focused
Senior Client Manager (Digital Marketing Sales)
to join our growing digital agency. In this role, you will build strong client relationships, drive revenue growth, and deliver impactful digital marketing solutions across campaigns including Google Ads, social media, influencer marketing, and web solutions.

This role suits
both fresh graduates who are eager to learn
and individuals with
prior experience in digital marketing, account management, or business consulting
. You'll lead client accounts, collaborate with internal teams, and contribute to growing our agency's client portfolio.

Key Responsibilities

Client Relationship Management

  • Build and maintain long-term relationships with clients, agencies, and partners
  • Serve as the main point of contact for assigned accounts, ensuring excellent client servicing
  • Understand client objectives, challenges, and industry trends to provide tailored digital solutions

Sales & Business Growth

  • Identify and pursue new business opportunities within existing and new clients
  • Upsell and cross-sell digital marketing services (social media campaigns, Google Ads, influencer marketing, web solutions)
  • Achieve and exceed sales or revenue targets by creating impactful proposals

Account Strategy & Campaign Execution

  • Collaborate with creative, social, content, and technical teams to deliver high-quality campaigns
  • Translate client briefs into clear campaign plans with measurable KPIs
  • Ensure smooth execution of campaigns and resolve issues promptly

Financial & Contract Management

  • Manage account budgets, pricing, and profitability
  • Lead contract discussions, renewals, and agreements with clients
  • Track sales and account performance, reporting results to management

Client Reporting & Insights

  • Deliver regular campaign performance reports to clients
  • Analyze results and provide actionable recommendations for improvement

Collaboration & Mentorship

  • Work closely with internal teams to ensure client success
  • Mentor junior account or sales team members, sharing best practices

Industry Knowledge

  • Stay updated with trends in digital marketing, social media, and influencer campaigns
  • Position the agency as a trusted partner for clients by sharing insights and recommendations

Requirements

  • Bachelor's degree in Marketing, Business, Communications, or related field (
    fresh graduates encouraged to apply
    )
  • Minimum
    2–5 years of experience
    in digital marketing, account management, or business consulting for experienced applicants
  • Strong understanding of digital marketing platforms, tools, and campaigns
  • Excellent communication, negotiation, and presentation skills
  • Strategic thinking with the ability to identify growth opportunities
  • Financial acumen and experience managing budgets (for experienced candidates)
  • Analytical mindset and ability to translate data into insights
  • Leadership or mentoring skills (for experienced candidates)
  • Proficient in CRM systems and MS Office Suite

What We Offer

  • Competitive salary with
    performance-based incentives
  • Hybrid / remote working flexibility
  • Exposure to diverse digital marketing campaigns and clients
  • Career progression into
    Senior Client Manager / Account Director
    roles
  • Collaborative and supportive team environment

How to Apply

If you are passionate about helping businesses grow with digital marketing solutions and want to manage key client accounts, we'd love to hear from you

Apply now with your resume and a short note on why you'd be a great fit for the
Client Manager
role.

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