IT and Network Support Associate

8 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia SK Jewellery Sdn Bhd Full time 40,000 - 60,000 per year

RESPONSIBILITIES:

  • Implement, manage and troubleshoot network devices such as wireless access points, firewalls, routers, and switches.
  • Monitor, test, and troubleshoot network performance to ensure optimal functionality.
  • Manage IT and network assets, including maintaining asset updates, inventory and documenting technical specifications.
  • Install and configure computer hardware, software.
  • Provide first level IT and Network Helpdesk Support.
  • Provide onsite IT support to outlets during business operations .
  • Perform other ad-hoc tasks by superior from time-to-time.
  • Support standby ( remote / onsite ) for weekends and public holidays.
  • Involve in vendor management on maintenance services related with CCTV Systems, Access Control Systems, Alarm Systems and IT related.
  • Perform basic CCTV administration.

REQUIREMENTS:

  • Candidate must possess at least SPM / Diploma / Bachelor's Degree or equivalent with IT specialization.
  • At least 3 years of working experience in the related field is required for this position.
  • Languages required : Mandarin and English to effectively communicate with Mandarin speaking clients.
  • Able to create network diagrams and documentation.
  • Good understanding and experience in LAN, WAN, and network security overall.
  • Familiar with Bandwidth and performance analysis tools (e.g. Netflow) and SNMP based NMS.
  • Familiar with VPN, SDWan and Site to site VPN with multi-factor authentication.
  • Require travel to the outlets and must possess own vehicle for transportation of IT equipment's when needed.
  • Working Location : Bukit Bintang, Kuala Lumpur / Taman Daya, Johor.

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