Customer Service Advisor

13 hours ago

Johor Bahru, Johor, Malaysia Monzone Manufacturing Sdn Bhd Full time 30,000 - 54,000 per year

. Make cold calls to customers to promote chargeable after-sales services and repair packages.

. Handle customers' inquiries and follow up on service requests.

. Coordinate with the service team to ensure smooth operations and customer satisfaction.

. Support after-sales growth through proactive customer engagement.

Requirements

  • Degree in business administration or any related field.
  • Strong communication, customer-oriented, and persuasive skills.
  • Result-driven with a positive attitude towards achieving targets.
  • Fresh graduates are welcome to apply; training will be provided.
  • Willing to learn and adapt quickly in a fast-paced environment.
  • Computer literacy.
  • Prior experience in sales and customer service roles.

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