Technology and Audio-Visual Assistant

2 days ago

Malaysia Cyberjaya Education Group Berhad Full time 42,000 - 60,000 per year


Job Over View

The IT & AV Support Specialist provides frontline technical assistance across both information technology and audio-visual systems. This role ensures smooth daily operations by supporting staff, students, and event participants with reliable IT infrastructure and AV solutions. The position bridges traditional IT support with modern multimedia needs, making it essential for organizations that rely on digital communication, presentations, and collaborative technologies.

Responsibilities
  • Pre-arrange, install, operate, and dismantle AV equipment for company events.
  • Ensure all audio-visual systems are operating at peak performance.
  • Troubleshoot and adjust AV systems when issues arise.
  • Manage usage of recording, photography, and video equipment.
  • Conduct equipment tests and resolve problems before events.
  • Maintain inventory of AV equipment and supplies to meet company needs.
  • Analyze company technology requirements and develop appropriate systems/software.
  • Implement hardware and software solutions, conduct tests, and maintain ongoing operations.
  • Monitor system upgrades and schedule updates as needed.
  • Create work assignments, assemble installation teams, and oversee Service Desk operations.
  • Perform other related duties as required.
  • Work flexible hours, including evenings and weekends, when necessary.
  • Maintain and service audio & video equipment with detailed technical knowledge.
  • Manage company computer systems and ICT equipment, including:
    • Databases
    • Data communication networks
    • Software programs
  • Conduct assessments to ensure proper IT operations and identify system issues.
Qualifications
  • Vocational College diploma or equivalent.
  • 2–5 years of experience working with networks and computers.including experience in audio-visual field.
  • Preferably Certification in Audio & Visual systems
  • Strong technical knowledge of AV setup, operation, and servicing.
  • Ability to work independently and as part of a team.
  • Flexibility to work outside normal business hours(If required)

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