System Support, Assistant Manager

23 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tokio Marine Life Insurance Malaysia Bhd Full time 120,000 - 180,000 per year

Job Function:

  • Support new product/ campaign launching, system enhancements and roll out initiatives.
  • Manage UAT delivery plan and strategy.
  • Validate the detail technical solutions to ensure they are aligned with the business solutions.

Job Responsibilities:

  • Document user requirement specification for new products/ system enhancement and obtain sign off from Process Owner on the accuracy of requirement documentation
  • Work closely with IT on system design solutions to ensure it is aligned with business objectives.
  • Initiate meeting/ discussion with IT or Business Users to confirm requirements for new product and enhancements.
  • Manage, plan and decide testing strategy for all deliverables
  • Identify the scope of the testing required for a particular release based on the requirements of the document
  • Design test cases to cover test conditions and documentation.
  • Develop test procedures and other quality documentation: test plans, test cases, and status reports for superior.
  • Manage all issues and defects arise during testing and ensure all of them are resolved in timely manner
  • Provide post system implementation/ production support to Business Users.
  • Prepare system guide and provide training to Business Users where necessary.

Requirements:

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, in Business Administration, Insurance, Information Technology
  • Preferably minimum 5 years' experience in insurance or health services industry with experience in requirement gathering and testing
  • Ability to provide new and innovative approaches to solving common business problems
  • Ability to work independently in a matrix organization chart with good interpersonal skill

  • Experience in LifeAsia or GroupAsia system would be an advantage

  • Full-Time position(s) available.

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