Data Center Operator
12 hours ago
Job Responsibilities:
- The IT Operator must visit the customer's place and respond to customer requests for all kinds of IT infrastructure
- Provide installation work for IT devices and software and provide guidance on how to use the product and software during onsite or regular maintenance or project
- Responsible for an understanding of the product and it is necessary to explain clearly about the product characteristics and usage
- When visiting a customer's location for repair or troubleshooting upon their request, the IT Operator must respond promptly, determine the root cause, and address the issue effectively
- Responsible for creating and updating IT infrastructure documentation
- To monitor CCTV
- To check and detect if any water leakages at Data Center
- To monitor Data Center temperature and humidity
- To provide Mechanical and electrical support related to Data Center
- To manage visitor or vendor access control to Data Center
- To provide advice on structured cabling
- To maintain and ensure hardware assets and inventory list are updated
- Batch job monitoring and processing
- Incident escalation to appropriate parties
- To monitor all activities in data center and ensure visitors or vendors adhere to ISO27001/ISMS guidelines
Job Requirement:
- Possess Bachelor's Degree or above in Electronics Engineering, Computer or Network related major.
- Basic knowledge of data communication such as TCP/IP protocol, IP packets and router protocol.
- Good communication and customer service skills and the ability and desire to work in a collaborative team environment.
- Excellent interpersonal and communication skills, able to work in a team
- Candidates must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
- Candidate must possess at least 2 years of working experience in the related field
- Familiar with banking environment and Control-M.
Job Type: Full-time
Pay: From RM2,000.00 per month
Benefits:
- Health insurance
- Professional development
Work Location: In person
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