Banquet Manager- Events and Operation

2 days ago

Ampang Selangor, Malaysia Ukay Banquet Sdn Bhd Full time 60,000 - 100,000 per year
Key Responsibilities / 职责范围:
  • Oversee daily banquet operations and ensure smooth event execution.

    管理日常宴会运营,确保活动顺利进行。
  • Lead front-of-house and service teams during functions.

    带领前线及服务团队执行各类宴会活动。
  • Liaise with clients to understand event needs and ensure satisfaction.

    与客户沟通了解活动需求,确保客户满意。
  • Conduct food tasting and coordinate with kitchen staff.

    安排试菜并与厨房人员协调配合。
  • Handle customer inquiries, bookings, and follow-up sales.

    处理客户咨询、预订并跟进销售机会。
  • Coordinate with kitchen and service teams for seamless operations.

    与厨房和服务团队协作,确保流程顺畅。
  • Maintain service standards and readiness of banquet facilities.

    维持高服务水平,确保宴会设施完备。
  • Engage walk-in customers and build strong client relationships.

    接待上门客户,建立良好客户关系。
  • Resolve customer complaints and operational issues promptly.

    及时处理客户投诉及营运问题。
  • Support business growth through excellent service and team performance.

    通过优质服务与团队表现推动业务增长。

Requirements | 任职要求
  • At least 3 years of relevant experience in F&B banquet or event operations.

    至少三年餐饮业宴会或活动管理相关经验。
  • Strong sales skills and customer engagement experience.

    具备良好的销售能力及客户沟通经验。
  • Fluent in Mandarin (required). English proficiency is an added advantage.

    必须能流利使用中文沟通,会英文者更佳。
  • Familiar with Halal food practices and hygiene standards.

    熟悉清真食品规范及卫生标准。
  • Ability to lead a team and work independently under pressure.

    能独立作业、管理团队,并具备抗压能力。
  • Good organizational, communication, and problem-solving skills.

    具备良好的组织、沟通与解决问题能力。

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