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About Us
Xiang Xiang is a leading brand in Hunan Cuisine in Singapore. We are now bringing our authentic and delicious Hunan dishes to Malaysia & Singapore Using traditional Hunan-style cooking techniques and only the freshest native Hunan ingredients.
Why Join Us?
- Be part of an established international brand with a strong culinary reputation.
- Career growth opportunities in a fast-growing F&B company.
- Competitive salary and performance-based incentives.
- Exposure to authentic Hunan cuisine and innovative culinary techniques.
- Supportive team environment that values passion and expertise.
Responsibilities include:
Supervising daily operations to ensure exceptional service and customer satisfaction.
Leading, training, and managing staff effectively.
Handling staff scheduling, shift planning, and performance evaluations.
Collaborating with kitchen staff for seamless service and quality food presentation.
Addressing customer queries and complaints professionally.
Ensuring compliance with health and safety regulations.
Managing inventory and upkeeping the restaurant's appearance and functionality
Job Requirements:
2+ years of restaurant management experience, preferably in a high-volume setting.
Proven ability to lead a large team and implement performance management.
Expertise in SOP implementation, workflow optimization, and HACCP food safety standards.
Fluent in Mandarin and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Crisis management skills—ability to handle operational issues, staff disputes, and high-pressure situations.