Retail Sales Associate 销售顾问 Mandarin Speaking

14 hours ago

Setia Alam, Malaysia Osim (M) Sdn. Bhd. Full time 40,000 - 60,000 per year

Job Responsibilities:

  • Maximize all opportunities to close sales and achieve individual sales targets.
  • Handle customer enquiries and requests from various platforms promptly and professionally.
  • Update and maintain customer records in the system.
  • Assist in resolving customer complaints tactfully and effectively.
  • Maintain good relationships with customers and business partners.
  • Prepare monthly reports and handle basic documentation when required.
  • Demonstrate strong product knowledge and professional selling skills to ensure customer satisfaction.
  • Ensure store cleanliness and conduct daily stock checks.
  • Perform any other tasks assigned by the Supervisor or Area Manager.

Job Requirements:

  • Minimum SPM qualification; retail sales experience is an advantage.
  • Fresh graduates and school leavers are encouraged to apply (training provided).
  • Good communication skills in English, Bahasa Malaysia, and Mandarin. Ability to speak local dialects is a plus.
  • Friendly, responsible, and self-motivated.
  • Strong communication and negotiation skills.
  • Willingness to learn and grow in a sales-driven environment.
  • Able to work independently and as part of a team.
  • Customer service experience is preferred.

Salary Package:

  • Basic Salary: RM3,000 + Commission + Incentives: Up to RM5,000/month

Benefits:

  • Attractive remuneration package and sales incentives.
  • 6 rest days per month.
  • On-the-job training provided.
  • Flexible working hours.
  • Annual leave, birthday leave, and staff discounts.
  • Outpatient medical and dental coverage.
  • Hospitalization and personal accident insurance.
  • Performance recognition (e.g. achievement awards, special commissions).
  • Career development opportunities.

岗位职责:

  • 推广及销售 OSIM 产品与服务
  • 达成个人销售目标
  • 专业并迅速地处理客户来自各平台的咨询与请求
  • 跟进客户问题并妥善解决投诉
  • 更新并维护客户资料系统
  • 与客户及合作伙伴保持良好关系
  • 准备每月报告与相关文书工作(如有需要)
  • 确保店面整洁,执行每日库存检查
  • 完成上级或区域经理指派的其他任务

岗位要求:

  • 能以马来语、英语和华语沟通
  • 独立、有责任心,具良好职业态度
  • 具备良好的沟通与谈判能力
  • 个性友善,乐于服务顾客
  • 欢迎应届毕业生及无经验者,提供在职培训
  • 有销售经验或客服经验者优先考虑

薪酬与福利:

  • 底薪:RM3,000
  • 激励奖金 + 销售佣金:每月高达 RM5,000
  • 提供全面在职培训
  • 灵活工作时间,每月休假 6 天
  • 多项奖励与认可机制(如:特别奖金、成就奖等)
  • 生日礼物与员工优惠
  • 良好的职业晋升与发展机会
  • 提供门诊医疗与牙科福利
  • 住院与人身意外保险

Job Type: Full-time

Pay: RM3, RM5,000.00 per month

Benefits:

  • Opportunities for promotion

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person

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