Inside Sales Specialist

13 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time 30,000 - 60,000 per year

#BeMore

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.

What is your mission?

As an Inside Sales Specialist, you will manage full sales cycle in one Global Leader Account about 
ePayment Gateway Solution
, capable of engaging in business-level and technical conversations at multiple levels of the organization, including
CTO, COO, and CFO of SME
businesses from
North America

Understand the
buyer journey
and can lead short, single stakeholder deals as well as complex multi-party sales in a highly
consultative manner
.

Get used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge.

Main Responsibilities

  • Identify high-potential prospective users from
    inbound leads
    using Salesforce CRM
  • Serving at first point of contact with many new and growing businesses interested in our ePayment Gateway Solution.
  • Own the full sales cycle from lead to close for SME businesses
  • For non-sales leads, or specific inbound sales leads, route the lead to the most appropriate queue based on the rules while maintaining a premier user experience

Who are we looking for?

  • From 1 year of experience in
    Sales
    (Full sales cycle, prefer B2B: Account Executives, Business Development Representatives, Inside Sales Specialists)
  • Possess Bachelor's Degree or Associate's Degree in any field
  • Excellent communication in
    Global English
  • Willing to work on the
    Night Shift
  • Result Driven, Dealing with ambiguity, command Skills, Integrity and trust.
  • Excellent organizational and client-service skills

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit

Please send your latest CV to

or Whatsapp:

for further discussion.


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