Digital Learning, Operations

10 hours ago

Petaling Jaya, Selangor, Malaysia Radii Global Sdn Bhd Full time 48,000 - 96,000 per year

We are seeking an experienced Digital Learning Operations professional to lead and coordinate the daily functions of the e-learning department. This role oversees LMS operations, process efficiency, and data-driven improvement initiatives while managing a small team. It is ideal for someone with strong digital fluency, managerial experience, and a passion for transforming education through technology.

Key Responsibilities

  • Oversee and coordinate the operational functions of the digital learning department, managing about 6 team members.
  • Translate strategic goals into measurable, actionable outcomes and ensure departmental targets are met.
  • Develop and implement SOPs for digital learning and project management to enhance operational efficiency.
  • Manage LMS platforms (e.g., Moodle, Canvas, Blackboard), ensuring functionality, updates, and user support.
  • Collaborate with internal and external stakeholders to streamline workflows and digital learning initiatives.
  • Compile and analyze LMS and learner data for reporting, improvement plans, and decision-making.
  • Oversee budgets, purchasing processes, and vendor coordination related to learning technologies.
  • Drive continuous improvement projects to promote innovation, scalability, and service quality.

Skills & Requirements

  • Bachelor's degree in Educational Technology, Instructional Design, Education, or a related field.
  • Minimum 5 years' hands-on experience supporting LMS platforms (e.g., Moodle, Canvas).
  • Managerial or supervisory experience (managing 3–6 team members) within higher education or digital learning environments.
  • Proven ability to collaborate within diverse, multi-stakeholder settings.
  • Strong digital fluency and understanding of educational technologies.
  • Excellent organizational, analytical, and communication skills.
  • Passionate about digital learning transformation and process optimization.

Preferred:

  • Master's degree (in progress or completed) in a related field.
  • Familiarity with content authoring tools (Articulate, H5P) and video editing.
  • Experience in multi-institutional or blended learning environments.

Job Types: Full-time, Permanent

Pay: RM5, RM11,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Application Question(s):

  • Do you have at least 5 years of hands-on experience managing LMS platforms (e.g., Moodle, Canvas) and leading a digital learning team?

Work Location: In person

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