Apprentice - Customer Service

2 days ago

No Jalan P Section Bandar Teknologi Kajang Semenyih Malaysia Avery Dennison Full time 40,000 - 60,000 per year
Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at

AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, JAPAN, SINGAPORE, MALAYSIA, THAILAND,  VIETNAM AND INDONESIA, AND RECOGNIZED AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM.

Job Description

ABOUT YOUR ROLE:

  • You are part of the Apprenticeship Program which is a 12-month initiative dedicated to the comprehensive learning and development of individuals in the field of Customer Service. 
  • In addition to on-the-job training in Customer Service, you will receive training and guidance in various functional areas, including communication, negotiation, project management, and participation in projects related to customer excellence and management. 
  • Towards the final three months of the program, you will have the opportunity to collaborate with the Order Fulfillment team to gain a comprehensive understanding of our end-to-end order management processes. 
  • Apprentices who demonstrate exceptional performance and potential during the program will be considered for a full-time role upon its completion.

YOUR RESPONSIBILITIES WILL INCLUDE:

  • Support Customer Service team and business functions in Malaysia to manage our customers' experience.
  • Assist in Customer service related projects.

WHAT WE OFFER:

  • Day to day mentoring from the manager
  • A dynamic and supportive work environment
  • Learning opportunities in the latest real-world business and customer management applications 
Qualifications
  • Possess an advanced diploma or higher qualification,
  • Less than 1 year of relevant professional experience.
  • Open to graduates from all academic disciplines and specializations.
  • Basic skills in Google Workspace tools and applications.
  • Willingness to commit to a twelve-month contract.
Additional Information

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

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