Sales Asssistant

Customer Service:

• Converse with customers to identify their purchasing requirement and assist in locating desired items.
• Provide customers with essential product information, as well as off er them a demonstration of product features.
• Helping customers to appropriate aisles or store sections where they can find and choice products.
• Provide solutions or replies to address customers' problems or inquires.
• Provide customers with after sales services and warranty agreements.

Inventory Management:

• Assist to evaluate stock inventory to determine the need for new shipments or product order.
• Oversee the tagging of products to ensure correct prices are reflected.
• Monitor displayed products to facilitate replenishment of emptying shelves.
• Receive new shipments and ensure proper storage of excess stock.

Store Maintenance:

• Oversee the upkeep, maintenance and general cleanliness of a store and its premises.

Sales Transactions:

• Collect cash payments and process credit card transactions for the purchase of goods.
• Handle cases of product return, refund or exchange.

Product Knowledge:

• Maintain an up-to-date knowledge of store products and services in order to effectively conduct sales.
• Upsell and cross sell in order to increase sales and maximize company profits.

Others:

• Work closely with retail supervisor to ensure sales targets are achieved.
• Assisting sales on following latest marketing platform & sales channel.
• To selling product on multiple sales platforms of company. Via e-commerce, WhatsApp, live or physical store.

Any other duties as may be assigned from time to time by the Company to ensure full and satisfactory implementation of all operations.

Job Requirements:

• Minimum SPM or equivalent qualification
• Friendly, positive attitude, and good communication skills
• Able to work in a team and handle customers professionally
• Basic computer skills and willingness to learn

What We Offer:

• 5 working days only
• 14 days annual leave
• Friendly and dynamic working environment
• Opportunities for growth and development
• Supportive work-life balance