Admin Executive

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Adecco Personnel Sdn Bhd Full time 30,000 - 60,000 per year

Admin Executive

Adecco is hiring for a dynamic global insurance brokerage and advisory firm company in Kuala Lumpur as a full-time Admin Executive to support the Case Management Team.

What you will Do?

  • Assist the New Business team and Consultants in sales support work
  • Work with New Business team to arrange medical booking, documentation preparation and information transposal to documentation.
  • Attend client's medical examinations in Consultant's absence (face to face with clientele)
  • Support New Business team and Consultants with meeting/medical arrangements, new and ongoing application documentation and policy delivery
  • Submission of application documentation to insurance companies
  • Ensure that the sales operations process is adhered, update system on the pipeline and ensure that the necessary activities & documentation including sales meeting logs are updated in the systems
  • Ensure client documentations are complete, aligned and satisfied with internal and insurance company compliance and due diligence
  • Manage and bring all the cases under care into completion (includes prompt follow-up / negotiation with insurers / underwriters)
  • Work with the New Business team, Consultants and Servicing Consultants on ad-hoc post-sales servicing matters
  • Work closely with New Business Team, Product & Market Intelligence (PMI) Team and Policy Servicing Team on a day-to-day basis on new and existing policies
  • Prepare specific client's power point presentation and product comparison for client's meeting.

Your Skills

  • Degree holder in any discipline
  • Min 1-2 years of administration, customer service or relationship management experience preferably in insurance or banking industry
  • Fluent in Mandarin to cater Mandarin speaking clients (Hong Kong)
  • Chinese & Cantonese Language (written & spoken) Proficiency required
  • Good people / relationship skill with colleagues, and Consultants
  • Ability to multi-task and work under extreme deadlines
  • Good functional and technical knowledge and skills to do the job at a high level of accomplishment
  • Good interpersonal skill and working closely with colleagues and Consultants to improve inception ratio
  • Able to build appropriate rapport & use diplomacy and tact
  • Highly organized and proactive in following up cases and also daily work
  • Effectively cope with changes

Benefits:

  • Full-Time Job
  • Hybrid role
  • Statutory Benefits: EPF, SOCSO, EIS
  • Performance Bonus based on contribution
  • Health Screening/Dental Claim
  • Unlimited Medical cover
  • Annual off site trip
  • Annual increment

Interested?

If you are interested in this opportunity, please submit your complete application through our online platform or via email

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