Virtual Desktop Infrastructure

21 hours ago

Cyberjaya, Selangor, Malaysia NTT Full time 120,000 - 214,400 per year

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
As a Cloud Managed Services Engineer (L3) at NTT DATA, you'll play a key role in providing top-tier managed services to our clients. You will be responsible for proactively identifying and resolving cloud-based incidents and problems. By leveraging your deep technical expertise, you'll ensure our clients experience minimal disruptions and maximum efficiency. Your day will involve configuring, installing, testing, and managing client infrastructure to ensure it is always operational.

You will conduct necessary checks, apply monitoring tools, and respond to alerts, ensuring that problems are identified and logged promptly. Your role includes investigating third-line support calls, identifying the root cause of issues, providing on-site technical support, and collaborating with third-party vendors when necessary. Additionally, you will perform random reviews of incidents and service requests monthly, analyze them, and recommend ways to improve quality.

As part of your daily responsibilities, you will continuously provide feedback to clients, updating all necessary systems and portals. You will also proactively identify opportunities for work optimization, including automation.

When required, you may manage and implement projects within your technology domain, ensuring you meet client requirements and timelines effectively. Lastly, your role may include implementing and delivering disaster recovery functions and tests to ensure DATA protection and business continuity.

Key Responsibilities:

  • Manage and support Virtual Desktop Infrastructure (VDI) environments and related managed services

  • Administer and troubleshoot Windows and Linux operating systems within virtualized environments

  • Configure and maintain Remote Desktop Services (RDS) and related access technologies

  • Oversee storage provisioning, performance, and capacity planning for VDI workloads

  • Conduct disaster recovery (DR) planning and testing to ensure business continuity

  • Manage network circuits and connectivity for VDI deployments

  • Configure and optimize load balancers to ensure high availability and performance

Required experience:

  • Seasoned work experience years) in VDI related L3 experience.

  • Seasoned experience required in Engineering function within a medium to large ICT organization.

  • Seasoned experience of Managed Services.

  • Excellent working knowledge of ITIL processes.

  • Seasoned experience working with vendors and/or 3rd parties.

  • Seasoned experience managing platforms including a combination of the following: VMWare Horizon & Azure AVD

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

  • Virtual Desktop Infrastructure

    3 days ago

    Cyberjaya, Selangor, Malaysia NTT DATA, Inc. Full time 90,000 - 120,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAAs a Cloud...

  • Virtual Desktop Infrastructure

    3 days ago

    Cyberjaya, Selangor, Malaysia NTT DATA Full time 60,000 - 120,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAAs a Cloud...

  • Avaya/Genesys support_ Senior Analyst, IT Infrastructure

    3 days ago

    Cyberjaya, Selangor, Malaysia Optimum InfoSolutions (M) Sdn Bhd. Full time 90,000 - 120,000 per year

    Role: Senior Analyst, IT Infrastructure( Avaya/Genesys/Voice/Telecom network support)Role Type:Initial 1 Year and Extendable Contract through Optimum Infosolutions – KL, MalaysiaJob Location:Cyberjaya, MalaysiaWorking hours/ Shifts:9-hours rotational shift – 3 weeks rotation – 7am – 4pm / 3pm – 12am / 10pm – 7am. Weekend coverage rotation...

  • Storage Engineer, Technology Infrastructure

    3 days ago

    Cyberjaya, Selangor, Malaysia OCBC Full time 120,000 - 240,000 per year

    *WHO WE ARE:*As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we're on a journey of...

  • Oracle Private Cloud Appliance Administrator

    21 hours ago

    Cyberjaya, Selangor, Malaysia Statworks (M) Sdn Bhd Full time

    SummaryWe're looking for a Junior PCA Administrator to support the setup, operation, and maintenance of Oracle Private Cloud Appliance systems. You'll assist senior engineers in managing compute, storage, and network components while learning how enterprise cloud infrastructure works. This is a great opportunity for fresh graduates interested in...

  • Technical Support Engineer

    3 days ago

    Cyberjaya, Selangor, Malaysia LanceSoft, Inc. Full time 60,000 - 120,000 per year

    rimary Responsibilities:· Provide incident support for Genesys and Avaya Telecom products, including Aceyus,CMS, ALD, ACM/Avaya Agent for Desktop, IVR/SBC/Avaya infrastructure/TFN, and othervoice applications.· Maintain system availability using tools like Splunk, Prognosis, ServiceNow, and othervoice monitoring tools.· Participate in major incident...

  • Resident Engineer

    2 weeks ago

    Cyberjaya, Selangor, Malaysia Gloo Sdn Bhd Full time 40,000 - 60,000 per year

    Responsibilities:Infrastructure MaintenanceEither using 1. Windows Server & VMware Virtual Environment) or 2. Linux Server Maintenance (Physical & Virtual)Troubleshoot and resolve system issues across physical and virtual environments.Monitor system performance and implement optimization strategies.Apply operating system patches and updates to maintain...

  • System Administrator

    3 days ago

    Cyberjaya, Selangor, Malaysia Todak Digitech Sdn Bhd Full time 40,000 - 80,000 per year

    About the RoleWe are looking for a skilled and reliable System Administrator to manage and maintain our company's cloud and server infrastructure. You will be responsible for ensuring optimal performance, uptime, and security across multiple environments and platforms.The ideal candidate has hands-on experience with cloud providers, web hosting environments,...

  • Senior Network Engineer

    23 hours ago

    Cyberjaya, Selangor, Malaysia Vipicks Resources Sdn Bhd Full time 40,000 - 120,000 per year

    Job PurposeThis role will be responsible to manage the network technical resources (this may include networking devices, firewalls, link load balancers, network monitoring, load balancers/ traffic managers, network inventory, configuration settings and files), and be responsible to provide network infrastructure solutions, delivery and support for the group....

  • IT Transformation

    3 days ago

    Cyberjaya, Selangor, Malaysia NTT Global Data Centers CBJ1 Sdn Bhd. Full time 90,000 - 120,000 per year

    The IT Transformation & Integration Manager – Japan & APAC will be responsible for executing and supporting regional IT transformation initiatives, with a focus on IT infrastructure, network, and telecom integration, process standardization, and digital modernization across Japan and the wider APAC region. This role works closely with global IT, regional...