Assistant Front Office Manager
6 hours ago
Company Description
Located in the heart of Johor Bahru, Holiday Inn Johor Bahru City Centre boasts 335 modern and well-appointed rooms, including complimentary high-speed internet to keep you connected during your stay. Enjoy an assortment of local and international dishes at Dine @ EIGHT or relax with refreshing cocktails at The Lobby Lounge. Kids under 12 years old can stay and eat free, ensuring a family-friendly experience.
Role Description
This is a full-time on-site role for an Assistant Front Office Manager at Holiday Inn Johor Bahru City Centre, in Johore, Malaysia. The Assistant Front Office Manager will oversee day-to-day operations of the front office, ensuring exceptional customer service and satisfaction. Responsibilities include coordinating office administration, managing front office staff, handling guest inquiries, and ensuring smooth check-in and check-out processes.
Qualifications
- Experience in Office Administration and Front Office roles
- Strong Customer Service and Customer Satisfaction skills
- Excellent Communication skills
- Ability to manage and lead a team effectively
- Proficiency in using front office software and technology
- Flexible and adaptable to various task demands
- Previous experience in the hospitality industry is a plus
- Relevant qualifications or a degree in Hospitality Management or related field
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