Travel Platform

2 days ago

Shah Alam, Selangor, Malaysia IGT Solutions Full time 30,000 - 60,000 per year

Job Description :

You will be serving a world famous airlines/travel agency.

  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Ensure customer satisfaction and provide professional customer support.

Qualifications :

  • Candidate must possess at least a Diploma or equivalent level
  • Candidate must possess at least an TOPIK5 or above (For other nationalities)
  • Required language(s): English & Korean
  • Able to relocate to Malaysia
  • Fresh graduates are welcomed to apply

Working days:
5 days per week (including weekends & public holiday)

Working hours:
Rotational Work Shift (9 Hours per day including 1 hour lunch and 30minutes break)

Benefit :


• Attractive KPI incentives


• Transportation Allowance


• Company Corporate Discount


• EPF, SOCSO, EIS


• Health and life insurance


• Optical & Dental Allowance


• One way flight ticket & 2 weeks accommodation for Expatriate


• Working Permit will be provided for Expatriate


• Dependent Pass will be provided for Immediate family


• Beverage Machines Subsidy


• Parking Subsidy

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