Indoor Sales
3 days ago
- Handle incoming enquiries via phone, WhatsApp, email, and walk-in customers.
- Provide product information, availability, pricing, and recommendations on suitable spare parts.
- Prepare and issue quotations, sales orders, and invoices.
- Follow up with customers to close sales and ensure satisfaction.
- Check stock availability and coordinate with the store/warehouse team for order preparation.
- Update customers on stock status, delivery lead time, and product readiness.
- Assist in sourcing spare parts from suppliers when required.
- Process customer orders accurately and ensure timely fulfillment.
- Coordinate delivery arrangements with logistics or dispatch personnel.
- Ensure all documentation is complete and properly recorded.
- Handle customer feedback, returns, and warranty-related enquiries.
- Provide solutions or escalate issues to the relevant department when needed.
Job Type: Full-time
Pay: RM1, RM2,200.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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