it manager

13 hours ago

Petaling Jaya, Selangor, Malaysia Texas Chicken (Malaysia) Sdn Bhd Full time 60,000 - 120,000 per year

The IT Manager for the Food & Beverage (F&B) industry will oversee all IT operations. The role will ensure seamless integration of technology with restaurant operations, manage IT infrastructure, and provide timely support to ensure that all systems, especially POS systems, function optimally. He/She will report to the General Manager with dotted line reporting to the Group Chief Information Officer

Main responsibilities shall among others include the following:

  • Ensure the smooth operation of point-of-sale (POS) systems, digital menu boards, Self-Ordering Kiosks, Drive Thru Systems, CCTV, network and other restaurant related technologies.
  • Manage and optimize cloud services, databases, third party integrations and IT systems for efficiency and security.
  • Oversee and troubleshoot and resolve POS system issues in a timely manner to minimize disruption to restaurant operations
  • Manage ticketing system of reported issues and ensuring tickets are closed in timely manner
  • Monitor and provide technical support to restaurant staff, helping them understand and use POS systems effectively
  • Lead IT-related projects such as system upgrades, software rollouts, and new store technology installations
  • Responsible on IT budget, monitoring expenses, and identifying cost-saving opportunities
  • Collaborate with external IT vendors and service providers as necessary
  • Stay up-to-date with emerging technologies and best practices in the fast-food industry
  • Lead, mentor, and manage the IT team, ensuring timely resolution of technical issues.
  • Ensure and assist all IT systems and data are aligned for timely and accurate month-end financial reporting.
  • Perform other IT-related development as required
  • Monitor systems for vulnerabilities and apply timely updates to prevent security breaches

Requirements:

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent.
  • Minimum 5 years of proven experience in IT field preferably in fast-food, retail or F&B IT support.
  • Proven experience in managing POS systems, with expertise in Xilnex or related systems.
  • Strong problem-solving skills and the ability to work under pressure with minimal supervision.
  • Knowledge of data security and compliance standards
  • Excellent communication and interpersonal skills
  • Ability to handle multiple store locations and respond quickly to issues.
  • Problem-solving and analytical skills, with a keen understanding of the complexities of inventory-related and finance processes.
  • Familiarity with relevant industry regulations, especially those about inventory management and financials.
  • A proactive attitude and a strong commitment to providing excellent IT support.
  • IT certifications or training related to POS systems is a plus.

  • FPGA Design Engineeer

    2 days ago

    Petaling Jaya, Selangor, Malaysia Abhidi IT Solution Full time 80,000 - 120,000 per year

    Company Description Abhidi Solutions, is an emerging, end-to-endinformation technology services and solutions provider, working with leading organizations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities and various other domains. Abhidi delivers highly responsive and innovative solutions that help...

  • IT Product Owner-Learning

    2 days ago

    Petaling Jaya, Selangor, Malaysia Hilti Asia IT Services Full time 40,000 - 120,000 per year

    What's the role?To strengthen our Global HR IT team, we are looking for an IT product owner for learning & development who plays a vital role in designing, implementing, and continuously improving Hilti's employee training and learning processes and solutions. Technology is not only the present but the future of learning – blended learning, microlearning,...

  • Accountant - Order To Cash (Contract)

    14 hours ago

    Petaling Jaya, Selangor, Malaysia Hilti Asia IT Services Full time $60,000 - $120,000 per year

    Accountant - Order To CashThe Order to Cash, Accountant is responsible for the timely completion of the tasks detailed below and actively supports the OTC Manager to ensure high-quality services are offered to the entities serviced by the Shared Service Center.What You'll DoAllocation of Bank Statement EntriesAllocate both incoming and outgoing payments as...

  • Data Engineer Intern

    2 days ago

    Petaling Jaya, Selangor, Malaysia Hilti Asia IT Services Full time 40,000 - 80,000 per year

    What's the role?In the role of Data Engineer intern, you will be developing, deploying, and maintaining data pipelines to support analytics and data science on a Hilti group level. Embedded in the global enterprise data lake team you will work closely with leading experts in the field of data engineering. You will interact with key stakeholders from business...

  • Internship - Data Engineer

    2 days ago

    Petaling Jaya, Selangor, Malaysia Hilti Asia IT Services Full time 25,000 - 40,000 per year

    What's the role?In the role of Data Engineer intern, you will be developing, deploying, and maintaining data pipelines to support analytics and data science on a Hilti group level. Embedded in the global enterprise data lake team you will work closely with leading experts in the field of data engineering. You will interact with key stakeholders from business...

  • Internship - IT Quality Assurance Analyst

    2 days ago

    Petaling Jaya, Selangor, Malaysia Hilti Asia IT Services Full time 40,000 - 60,000 per year

    What's the role?Join us as an Intern in our IT team and you will work on exciting projects ranging as an IT Quality Assurance Analyst. As a member of our international and multidisciplinary team, you will gain experience in global IT project and solution management, improve your practical expertise, and solve real-life challenges in an international...

  • Content Moderator English

    14 hours ago

    Petaling Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full time $180,000 - $420,000 per year

    Content ReviewerDuties and Responsibilities :Review and assess user-generated content, including text, images, videos, and audio, to ensure it complies with our content guidelines and policiesEnforce content policies consistently and fairly, taking appropriate action on content that violates guidelines, which may include content removal, warnings, or...

  • Retail Specialist

    2 days ago

    Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full time 48,000 - 64,800 per year

    RETAIL SPECIALISTJob SummaryThe Retail Specialist serves as the second-in-command at the CD Store, driving operational excellence todeliver an exceptional customer experience. This role oversees store performance by monitoring staffachievements in sales, service, customer experience, and compliance, while ensuring overall sales targetsare met through...

  • Customer Support

    13 hours ago

    Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full time 24,000 - 42,000 per year

    RM2500 for basicAllowances : transport allowance, language allowance, shift allowance, and incentive= Total RM3000-RM3500You are: (personality/competencies, etc.)§ Able to work shift till 10 pm, including weekends & public holidays.§ Results oriented with the ability to set, meet, and exceed targets; possess sense of urgency & persistency until goals are...

  • Customer Support

    13 hours ago

    Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full time 30,000 - 40,000 per year

    RM2500 for basicAllowances : transport allowance, language allowance, shift allowance, and incentive= Total RM3000-RM3500You are: (personality/competencies, etc.)§ Able to work shift till 10 pm, including weekends & public holidays.§ Results oriented with the ability to set, meet, and exceed targets; possess sense of urgency & persistency until goals are...