Customer Care Representative

Company Description - We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world._ **Job...

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job DescriptionResponsible to perform...

Customer Care Officer Responsibility:Typically reports to the Customer Service Team Lead or Customer Service ManagerUnder broad direction and some supervision executes day-day operational activities in defined area(s), pro-cesses and procedures key to business delivery and customer satisfaction ambitions, such as order entry, or-der management, customer...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

**RETAIL SALES REPRESENTATIVE - TAMAN JOHOR JAYA, JOHOR BAHRU** **Job Scope** - Promote paint and related products to walk-in customers - Serve and assist in customer's inquiries and needs in a professional and efficient manner - Manage stock and inventory (paint, painting tools etc.) - Assist Sales Manager to develop sales strategies and approaches for...

**RETAIL SALES REPRESENTATIVE - TAMAN JOHOR JAYA, JOHOR BAHRU** **Job Scope** - Promote paint and related products to walk-in customers - Serve and assist in customer's inquiries and needs in a professional and efficient manner - Manage stock and inventory (paint, painting tools etc.) - Assist Sales Manager to develop sales strategies and approaches for...

Managing business relationship with customer, smooth communication skill for both internal/external tasks. - Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. - Responsible for sales order processing and sales planning. - Liaise with Production Department about customers 'orders and handling shipment delivery. -...

We are looking for: Customer Service Officer Industry:EMS Location:Senai, Johor **Job Description**: - Lead and manage the customer service team. - Build and maintain client relationships. - Coordinate with internal teams for timely delivery. - Monitor KPIs and improve team performance. - Handle escalated issues and provide feedback to management. -...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...