Current jobs related to Support Consultant - Cyberjaya, Selangor - WoodWing

  • Cyber Maturity

    2 weeks ago

    Cyberjaya, Selangor, Malaysia r3 Consultant Full time 90,000 - 120,000 per year

    Job Description: Cyber Maturity Assessment ConsultantTeam: Security ConsultingDesignation: Cyber Maturity Assessment ConsultantJob Role: Run Cybersecurity Maturity Assessments (CMA/SMA) and risk evaluations for customers, aligned with industry frameworks to enhance client security posture and operational resilience.Experience: 5+ years in cybersecurity...

  • Business Development Manager – Cyber Security Sales

    21 hours ago

    Cyberjaya, Selangor, Malaysia r3 Consultant Full time 120,000 - 240,000 per year

    Designation: Business Development Manager – Cyber SecurityJob Role: Customer-facing role specializing in Cyber Security Servicessuch as M365 and Azure Sales to the enterprise/SME market – in collaboration with local sales and business development teamsExperience: Minimum 7 to 10+ years of Cyber Security Services SellingexperienceShifts: Day Shifts....

  • Application Support

    3 days ago

    Cyberjaya, Selangor, Malaysia Avensys Consulting Full time 70,000 - 120,000 per year

    Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. And we service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.We are currently...

  • SAP FICO Consultant

    3 days ago

    Cyberjaya, Selangor, Malaysia NTT DATA Business Solutions MSC Sdn Bhd Full time 120,000 - 180,000 per year

    Empowering YOU – to break new groundAs part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology. Across the globe, we support...

  • Finance Executive

    3 days ago

    Cyberjaya, Selangor, Malaysia RS ECO GROUP, ESG Consultant Full time 40,000 - 60,000 per year

    RS Eco Group providesESG consultancyand facilitates organizations to obtainsustainability certifications. Our operations team are actively involved inservicing clients on-the-groundto create value and impact for all aspects of project delivery.As a locally established and owned business, we take pride in ourcollaborative team culture that fosters a...

  • Cyber Maturity Assessment Consultant

    3 days ago

    Cyberjaya, Selangor, Malaysia vCyberiz Full time 80,000 - 120,000 per year

    Job Description:Cyber Maturity Assessment ConsultantTeam:Security ConsultingDesignation:Cyber Maturity Assesment ConsultantJob Role:Run Cybersecurity Maturity Assessments (CMA/SMA) and risk evaluations forcustomers, aligned with industry frameworks to enhance client securityposture and operational resilience.Experience:5+ years in cybersecurity consulting,...

  • E-learning Development Consultant

    3 days ago

    Cyberjaya, Selangor, Malaysia Ansell Global Trading Center (Malaysia) Sdn Bhd Full time 60,000 - 120,000 per year

    Why Ansell?Ansell is a world leader in providing superior health and safety protection solutions that enhance human well-being. The world's need for better protection never stops, so Ansell is constantly researching, developing and investing to manufacture and distribute cutting edge product innovation and technology, marketed under well-known brands that...

  • Cafe Supervisor

    22 hours ago

    Cyberjaya, Selangor, Malaysia KL NK CONSULTANT Full time

    Job Title: Café SupervisorLocation: Tamarind Square, CyberjayaEmployment Type: Full-timeJob SummaryWe are looking for a responsible and hands-on Café Supervisor to oversee daily café operations. The ideal candidate is passionate about food and coffee, able to lead a small team, and ensure excellent service, cleanliness, and product quality at all...

  • First Level Support

    3 days ago

    Cyberjaya, Selangor, Malaysia NTT DATA Business Solutions Full time 30,000 - 60,000 per year

    Empowering YOU – to break new groundAs part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology. Across the globe, we support...

  • Science / Mathematics Support Teacher (Mandarin Speaker)

    3 days ago

    Cyberjaya, Selangor, Malaysia Brecon Synergy Sdn Bhd Full time 120,000 - 240,000 per year

    SCIENCE/MATHEMATICS SUPPORT TEACHER (MANDARIN SPEAKER)JOB DESCRIPTIONRESPONSIBLE TO: The Head, DHA, Head of Science FacultySCHOOL : King Henry VIII College, CyberjayaQualificationsHonours degree in Science, Mathematics, Biology, Chemistry or Physics.Able to communicate fluently in Mandarin & English.Experience of teaching to up to A levels, preferably with...

Support Consultant

2 weeks ago

Cyberjaya, Selangor, Malaysia WoodWing Full time 40,000 - 60,000 per year

Malaysia, Selangor, Cyberjaya

OMSCHRIJVING

Purpose of the function:

The Support Consultant plays a crucial role in assisting business partners with the installation, configuration, and management of WoodWing applications. As a key member of the Customer Success team, you will be responsible for ensuring the satisfaction of our business partners and customers in utilizing WoodWing products and services.

Job Description:

  • Responding to technical queries from partners and customers with accuracy and efficiency.

  • Analyzing and resolving issues escalated by partners and customers.

  • Effectively handle tickets in a timely manner.

  • Timely reporting of tickets that may escalate to the Manager or L3 Support.

  • Maintaining regular contact with business partners and customers to address their needs.

  • Collaborates with other staff to research and resolve problems.

  • Creating and managing test and support environments.

  • Staying updated on WoodWing products through internal training and self-study.

  • Actively contributing to the Knowledge Base by sharing knowledge and information.

  • Performs other related duties as assigned.

VEREISTEN

  • Bachelor's degree in Computer Science or related field.

  • At least three years of experience in customer support is highly preferred.

  • Broad technical knowledge in the ICT field, including:

  • MS Windows, Linux, MacOS (management and configuration),

  • Configuring and using relational databases (Oracle, MySQL, MS SQL),

  • Web application technologies (PHP, XML).

  • Excellent verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Strong analytical and problem-solving skills.