Support Engineer

19 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Radii Global Sdn Bhd Full time 48,000 - 72,000 per year

We are looking for a dedicated Support Engineer (IT Services) to join our IT team in Kuala Lumpur.

This role focuses on system and network support, infrastructure administration, and global user management within a fast-paced logistics and technology environment.

The ideal candidate is a hands-on problem solver with solid technical troubleshooting skills and a proactive approach to maintaining IT performance and security.

Key Responsibilities

  • Perform support and administration duties for IT infrastructure, including systems, networks, and ticketing tools.
  • Monitor system health, network performance, and security controls to ensure stability and compliance.
  • Conduct problem diagnostics and resolve issues using advanced troubleshooting methods.
  • Perform regular Windows patching and updates for servers and workstations.
  • Support user account and mailbox administration across global and regional offices.
  • Maintain inventory of hardware and software for APAC operations.
  • Assist in IT procurement processes when required.
  • Knowledge of Golden Image and patching tools (SCCM) is an advantage.

Qualifications

  • Degree or Diploma in Information Technology, Computer Science, or related field.
  • Minimum 3 years of experience in desktop or IT support.
  • Windows OS, MS Office, O365 Administration, Antivirus Tools, and Network Infrastructure.
  • Familiarity with patching tools (e.g., SCCM) and logistics applications is an added advantage.
  • Strong analytical and problem-solving abilities with high attention to detail.
  • Team-oriented, flexible, and able to work independently under pressure.

Kindly contact or drop WhatsApp to

Job Types: Full-time, Permanent

Pay: RM6, RM7,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Application Question(s):

  • Do you have hands-on experience with Windows Server administration, O365 management, and troubleshooting network or system issues using tools like SCCM?

Work Location: In person

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