Laboratory Manager

3 days ago

Bintulu, Sarawak, Malaysia Asgard Resources Sdn Bhd Full time 48,000 - 60,000 per year

Position Overview

The QA/QC Manager is responsible for leading, developing, and maintaining the organization's Quality Management System (QMS) to ensure product, process, and service excellence. This role oversees all aspects of quality control, laboratory operations, and compliance with international standards such as ISO 9001 and ISO/IEC The incumbent will drive continuous improvement, support cross-functional collaboration, and ensure that all products and processes meet or exceed customer expectations.

Key Responsibilities

  • Provide strong leadership in developing and enhancing the Quality Management System, ensuring integration across organizational processes.
  • Develop, implement, communicate, and maintain quality plans that align with ISO 9001 and ISO/IEC 17025 requirements.
  • Manage inspection and product release programs for incoming materials, in-process components, and finished goods.
  • Evaluate product and supplier specifications against customer requirements to ensure compliance.
  • Establish and implement goals, objectives, policies, and systems related to QA/QC and laboratory operations.
  • Define QA/QC compliance objectives and ensure all targets are consistently met.
  • Lead investigations and root cause analyses for non-conformance issues; coordinate corrective and preventive actions within set timelines.
  • Manage customer quality-related communications, including survey responses, audits, and complaint resolutions.
  • Develop systems to measure internal and external customer satisfaction; implement improvements where necessary.
  • Lead customer audits and ensure alignment with strategic customers' quality programs and expectations.
  • Drive continuous improvement in analytical accuracy and standardization of complaint handling across the quality team.
  • Review customer survey results, coordinate improvement plans, and ensure timely closure of action items.
  • Establish and track Key Performance Indicators (KPIs) to evaluate quality performance.
  • Conduct Management Review Meetings to assess performance, discuss ideas, and identify opportunities for system enhancement.
  • Collect, analyze, and present performance data and statistical reports to management.
  • Supervise and mentor QA/QC and laboratory staff, ensuring adherence to quality standards and laboratory best practices.
  • Provide in-house training and guidance on proper equipment usage, testing methods, and quality procedures.
  • Collaborate with Production, Commercial/Planning, and Warehouse teams to address and resolve quality issues and cross-check findings.
  • Ensure compliance with all company safety policies and procedures.
  • Perform other duties as assigned by management as needed.

Job Requirements

  • Bachelor's Degree in Chemistry, Chemical Engineering, Metallurgy, or a related field.
  • 10–15 years of experience in quality management, particularly in chemical analysis of metals, metallurgical testing, or operations in smelting plants, sponge iron, or ferroalloy industries.
  • Strong knowledge of laboratory testing instruments and ISO 9001/ISO 17025 standards.
  • Demonstrated ability to lead and develop a diverse team effectively.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong interpersonal and communication skills, with the ability to work across cultural and functional boundaries.
  • Proven track record of implementing and maintaining Quality Management Systems.
  • High integrity, strong work ethic, and commitment to quality excellence.

Job Type: Full-time

Pay: RM14, RM15,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

  • Laboratory Technician

    3 days ago

    Bintulu, Sarawak, Malaysia SGS Full time 40,000 - 60,000 per year

    Company Description PETROTECHNICAL INSPECTION (M) SDN BHD Job DescriptionEffectively and competently perform sample pre-treatment or preparation prior to the wet chemistry or instrument measurement.Perform basic laboratory test as per accordance with approved test methods or procedures.Perform field works such as sampling, sample collection and test...

  • Logistics Assistant cum Driver

    3 days ago

    Bintulu, Sarawak, Malaysia SGS Full time 40,000 - 60,000 per year

    Company Description SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Job DescriptionSafely & efficiently transporting staff from...

  • field technician

    3 days ago

    Bintulu, Sarawak, Malaysia SGS Full time 40,000 - 80,000 per year

    Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.SGS Malaysia was established on 1971 with...

  • field technician

    3 days ago

    Bintulu, Sarawak, Malaysia SGS Full time 40,000 - 80,000 per year

    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.SGS Malaysia was established on 1971 with...

  • field technician

    3 days ago

    Bintulu, Sarawak, Malaysia SGS Full time 40,000 - 80,000 per year

    Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.SGS Malaysia was established on 1971 with...

  • Administrative Assistant

    3 days ago

    Bintulu, Sarawak, Malaysia SGS Full time 30,000 - 40,000 per year

    Company Description SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Job Description Support operational and administrative work to meet...

  • Administrative Assistant

    3 days ago

    Bintulu, Sarawak, Malaysia SGS Full time 30,000 - 40,000 per year

    Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.Job DescriptionSupport operational and administrative work to meet...

  • Engineer

    20 hours ago

    Bintulu, Sarawak, Malaysia Press Metal Bintulu Sdn Bhd Full time 80,000 - 120,000 per year

    What you'll be doingMechanical EngineeringOversee production floor and casting process (cooling process to solidify molten aluminum into desired shapes).Inspect and ensure finished aluminum products meet the highest quality standards.Coordinate marking, preparation, and storage of finished products for shipment to customers.Implement and optimize operational...

  • Laboratory Analyst

    2 weeks ago

    Bintulu, Malaysia Pertama Ferroalloys Full time

    **Key Responsibilities: - ** - Conduct chemical testing and instrumental analysis of all raw materials, in process and finished products including by products and external samples; - Responsible in laboratory daily operations and maintenance in accordance to standard operating procedures and safety practices; - Pre-Operation checklist such as XRF status,...

  • Laboratory Technician

    1 week ago

    Bintulu, Malaysia SGS Full time

    **Company Description** PETROTECHNICAL INSPECTION (M) SDN BHD - Effectively and competently perform sample pre-treatment or preparation prior to the wet chemistry or instrument measurement. - Perform basic laboratory test as per accordance with approved test methods or procedures. - Perform field works such as sampling, sample collection and test...

  • Services Manager

    5 days ago

    Bintulu, Malaysia Sakura Ferroalloys Full time

    Facilitating optimal decision making regarding planning, scheduling and purchasing of raw materials. Liaison with marketing team for scheduling and shipping of final product. Management of the Final product plant, Brex Plant, Raw Material section and Laboratory to ensure and safe and effective operation. Develop the strategic alignment and focus of the...

  • Field Technician

    5 days ago

    Bintulu, Malaysia SGS Full time

    **Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world. SGS Malaysia was established on...

  • Chemist (Contract)

    2 weeks ago

    Bintulu, Malaysia SGS Full time

    **Company Description** SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world. - Perform testing and analysis in accordance with the...

  • Lab Supervisor

    3 days ago

    Bintulu, Malaysia Bureau Veritas Full time

    Responsibilities (Obligation to ensure that the action is taken): - Delegate tasks and set deadlines for day-to-day operation for the lab. Monitor team performance and report. - Supervising, managing and motivating team members at the lab. - Monitor TML tests and routine report. - Address customer concerns in reference services rendered and maintain...

  • Field Operator

    1 week ago

    Bintulu, Malaysia Alfred H Knight Group Full time

    **WHAT IS ON OFFER** Alfred H Knight has an exciting opportunity for a Field Operator to join the team. In this role, you will be reporting to the Field Supervisor and we require a suitably experienced Field Operator to be employed at our operations in Bintulu, Sarawak Malaysia. You will be primarily based at the Bintulu Port and occasionally at our...

  • Sample Technician

    1 week ago

    Bintulu, Malaysia Alfred H Knight Group Full time

    **WHAT IS ON OFFER** Alfred H Knight has an exciting opportunity for a Sample Technician to join the team. We require a suitably experienced Sample Technician to be employed at our operations in Bintulu, Sarawak Malaysia. You will be responsible for operating sample preparation and physical testing equipment and undertaking field sampling activities in...

  • Quality Control Executive

    1 week ago

    Bintulu, Malaysia KuchingJobs Full time

    **Responsibilities**: - Lead and assist a team of quality control workforce in carrying out quality check on incoming materials, in process materials and final finished goods are meeting the specification set. - To plan the daily activities for laboratory workers and to ensure laboratory testing methods are according and complying to procedures and minimize...

  • Administrative Assistant

    5 days ago

    Bintulu, Malaysia SGS Full time

    **Company Description** SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Support operational and administrative work to meet...