IT Executive

Job Responsibilities:

• Manage daily IT operations including networks, servers, hardware, and software.
• Oversee system backups, recovery plans, and network security protocols.
• Monitor system performance and implement proactive solutions to minimize downtime.
• Provide high-level support for complex hardware, software, and network issues.
• Escalate and resolve critical IT incidents with minimal disruption to business operations.
• Ensure end-user satisfaction by maintaining strong service delivery standards.
• Provide technical support for desktop, laptop, printers, and mobile devices.
• Install, configure, and maintain software applications and hardware systems.
• Monitor and troubleshoot network connectivity and performance issues.
• Ensure regular backups, antivirus updates, and security patches.
• Manage email configurations, file servers, and user account setups.
• Implement cybersecurity best practices and monitor threat prevention systems.
• Ensure compliance with data protection regulations and internal audit standards.
• Maintain IT documentation including SOPs, inventories, and user manuals.
• Assist in implementation of IT projects and new technologies.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 1–3 years of experience in a similar IT support or system admin role.
• Strong knowledge of Windows/Mac OS, MS Office Suite, and networking basics.
• Familiar with security tools, backup software, and IT asset management.
• Strong troubleshooting, communication, and organizational skills.
• Basic knowledge of backup systems, antivirus software, and IT security best practices.
• Exposure to IT asset management and documentation.
• Ability to prioritize tasks and handle multiple requests.
• Team player with the ability to work independently when required.

Job Type: Full-time

Pay: RM3, RM3,700.00 per month

Benefits:

• Professional development

Work Location: In person

Expected Start Date: 11/03/2025