Field Service Engineer

We are seeking an experienced HVAC & Thermal Cooling Field Service Engineer with a strong background in supporting data center cooling systems. This role requires hands-on expertise in installing, maintaining, and troubleshooting HVAC systems, CRAC (Computer Room Air Conditioning) units, chillers, and other thermal management solutions, specifically for data centers and high-precision environments. The ideal candidate will be skilled in optimising cooling efficiency, ensuring uptime, and resolving mechanical, electrical, and environmental issues in data center facilities.

Key Responsibilities:

• Lead the installation and commissioning of HVAC and cooling systems (CRAC units, chillers, cooling towers) within data centers, ensuring proper setup, integration, and optimal performance.
• Perform routine maintenance, calibrations, and repairs on HVAC systems. Troubleshoot mechanical, electrical, and refrigerant issues, resolving them quickly to minimize downtime.
• Monitor system performance, analyze data for inefficiencies, and implement corrective measures to enhance energy efficiency, reduce costs, and maintain optimal thermal conditions.
• Recommend energy-saving measures and system upgrades. Work with clients to reduce consumption and improve overall system performance, aligning with sustainability goals.
• Maintain accurate service records, ensuring all work complies with safety regulations and manufacturer guidelines. Provide clients with clear reports on system status and recommended actions.
• Build and maintain client relationships by providing expert advice on system optimization, cooling loads, and thermal management to ensure peak operational performance.
• Ensure all service work adheres to safety standards, regulations, and best practices, creating a safe work environment at all times.
• Respond promptly to emergency breakdowns, prioritize repairs, and restore cooling systems swiftly to minimize disruptions to critical data center operations.

Skills:

• In-depth knowledge of HVAC systems, electrical systems, and mechanical troubleshooting techniques.
• Proficient in the use of diagnostic tools and software for HVAC systems, including temperature sensors, airflow meters, and building management systems (BMS).
• Excellent communication skills with the ability to interact professionally with clients, vendors, and cross-functional teams.
• Strong attention to detail, problem-solving skills, and the ability to manage time effectively.

Qualifications:

• Bachelor's degree in Mechanical Engineering, HVAC Technology, or related field (preferred). Certifications or vocational training in HVAC or relevant technical areas are highly desirable.
• Minimum of 3-5 years of experience in HVAC field services, with a focus on data centers or high-performance environments.
• Hands-on experience with CRAC units, chillers, thermal management systems, and cooling towers.
• Familiarity with data center infrastructure and operational requirements, including thermal load management and energy efficiency best practices.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:Safety. Integrity.  Respect.  Teamwork. Diversity & Inclusion

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, gender identity / expression (including transgender status), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to If you are interested in applying or learning more about this role, please visit the company's career page located on