customer quality engineer

3 days ago

Malacca, Melaka, Malaysia MFS Technology (M) Sdn Bhd Full time 80,000 - 120,000 per year
  • Liaise with customer on product quality issues and address customer's concerns with corrective action and preventive action plan formalized among internal manufacturing personnel.
  • Responsible to co-ordinate failure analysis on the assembly customer return parts and liaise with customer on the failure parameters. Define root cause for the failure modes.
  • Responsible for internal coordination and preparation for customer visit and audit. Follow up corrective actions and preventive actions from customer audit findings.
  • Responsible to handle customer complaint and 8D report closer. 8D report must close within the allowable time frame.
  • Responsible for periodical review and recommend improvement programs for all related QA procedures implementation.
  • Responsible for co-ordinate review of product FMEA and Control Plan when necessary.
  • Responsible for coordination & execution of all the necessary quality control requirement by customer into the internal quality control system.
  • Responsible for establishing and reviewing acceptance criteria (visual aids) for use by production and QA personnel for each automotive project.
  • Responsible for all projects and assignments given by direct superior and when necessary.

Job Requirement

  • Diploma/Degree holder in Management/ Engineering/ Physic or its equivalent.
  • Minimum 3 years working experience in manufacturing's QA environment.
  • Strong leadership skills.
  • Ability to lead a group of Operation and QA team to achieve the customer expectation.
  • Ability to plan, execute and delegate jobs towards company's objective.
  • Ability to communicate with all level of staffs & customers.
  • An advantage if can read and write in Mandarin.
  • Good analytical, negotiation, presentation and organizational skills.
  • Strong ISO requirement knowledge.
  • Strong knowledge of QA functions and product audit requirements.
  • Good knowledge of the automotive core tools, such as:-
  • Statistic Process Control (SPC),
  • Failure Mode and Effect Analysis (FMEA),
  • Control Plan(CP),
  • Measuring Analysis System(MSA),
  • Advanced Product Quality Planning(APQP),
  • Production Part Approval Process (PPAP)
  • Process Audit (VDA 6.3)
  • Product Audit (VDA 6.5)
  • Full-Time position(s) available.

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