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Assistant Restaurant Manager

2 weeks ago

Kulai, Johor, Malaysia Jollibee Malaysia Full time 30,000 - 50,000 per year

Responsibilities: Restaurant Management Team (Assistant Restaurant Manager & Shift Manager)

  • Operational Planning & Performance
  • Execute the restaurant's Operating Plan in alignment with directives from the Head of Operation and company goals.
  • Communicate performance expectations clearly to the Restaurant Management Team (RMT).
  • Monitor the restaurant's performance in all Key Result Areas (KRAs) and ensure follow-through on action plans.
  • Regulatory Compliance & Standards
  • Ensure full compliance with all local and government regulations, including Food Safety, OSHA, Halal requirements, and other local policies.
  • Drive consistent implementation of FSC (Food, Service, Cleanliness) and Gold Standard Consistency (GSC) standards, and develop action plans for improvement when necessary.
  • Sales & Business Growth
  • Achieve and exceed store sales targets as defined by the Head of Operation.
  • Integrate suggestive selling techniques and in-store sales-building initiatives to achieve desired product sales mix.
  • Oversee new product launches, monitor sales performance, and provide feedback on process or operational issues.
  • Analyze sales performance of both new and existing products, assessing impact on overall business.
  • Team Leadership & Communication
  • Lead regular meetings with team members to share updates, align on goals, and gather feedback.
  • Manage manpower planning and ensure staffing levels meet approved requirements.
  • Develop effective scheduling plans that balance labor costs with sales performance.
  • Reporting & Analysis
  • Collect and analyze business performance data to support decision-making.
  • Prepare accurate reports for monthly business reviews and other management presentations.

Job Type: Permanent

Pay: RM2, RM2,800.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Restaurant Management: 1 year (Preferred)

Work Location: In person