Solution Area Specialist

2 days ago

Greater Kuala Lumpur, Malaysia Denave Full time 60,000 - 120,000 per year

Role Overview

The
Solution Area Specialist (SAS)
is a customer- and partner-facing technical sales expert responsible for driving both
new and renewal sales
across Microsoft Cloud solutions. Working closely with
Vendor Digital Sales (VDS)
teams, the SAS identifies customer needs, designs tailored Microsoft solutions, and supports technical planning and migrations.

Key Responsibilities

  • Drive New and Renewal Sales:
  • Engage with focused accounts to identify new opportunities and renewal motions within Microsoft Azure.
  • Proactively manage and support customer renewals, identifying upsell and cross-sell opportunities to expand solution adoption.
  • Collaborate with Renewal Centre of Excellence (RCOE) teams to ensure seamless contract renewals and customer retention.

Technical Solution Selling:

  • Partner with VDS sellers to deliver deep technical expertise throughout customer engagements.
  • Scope customer requirements, align them with Microsoft Cloud solutions, and recommend the next logical workloads for adoption.
  • Conduct demos, proof-of-concepts, and solution planning sessions to accelerate customer decision-making.

Customer Engagement and Enablement:

  • Lead MCEM stages 1–3, ensuring effective technical discovery, solution alignment, and onboarding readiness.
  • Drive technical readiness for migration and deployment scenarios, collaborating with partners where appropriate.
  • Serve as a trusted advisor to customers, guiding them through solution options, architecture considerations, and best practices.

Pipeline and Opportunity Management:

  • Maintain disciplined pipeline hygiene using MSX tools and provide accurate forecasting and deal guidance.
  • Partner with internal stakeholders to ensure solution feasibility, technical alignment, and customer satisfaction.

Skills & Qualifications

  • Minimum
    5 years of experience
    in sales, renewal management, or digital sales motions, preferably in a technology or cloud environment.
  • Excellent communication in Korean
    and speaks well in English
  • Demonstrated success in
    driving renewals and expansion sales
    within existing accounts.
  • Deep technical expertise (
    Level 300
    ) in
    Microsoft Azure
    or related cloud platforms.
  • Strong communication, presentation, and consultative selling skills with the ability to influence technical and business decision-makers.
  • Proven ability to work collaboratively across sales, partner, and technical teams.
  • Analytical mindset with strong problem-solving and strategic thinking capabilities.

Certifications

Required:

  • Microsoft Certified: Azure Fundamentals (
    AZ-900
    )
  • Microsoft Certified: Azure AI Fundamentals (
    AI-900
    )
  • Two Associate-level certifications relevant to the assigned Solution Area

Preferred:

  • Two Expert-level Microsoft Certified credentials aligned with the assigned Cloud Solution Area

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