Product Manager

3 days ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia Career International FOS Pte Ltd Full time 60,000 - 120,000 per year

A Product Manager in e-commerce, supply chain, or order systems is responsible for defining the product strategy and roadmap to optimize the entire order lifecycle, from procurement to delivery, ensuring efficiency, cost-effectiveness, and customer satisfaction.

Job Details:

  • Strategy & Planning: Define the product vision and long-term strategy for e-commerce, supply chain, and order management systems. This includes creating and maintaining a product roadmap that balances business goals, user needs, and technical feasibility.
  • Requirements Definition: Gather and prioritize market and customer requirements through research and data analysis to inform product development and new features.
  • Lifecycle Management: Oversee the entire product lifecycle from ideation, development, and launch to post-launch optimization and eventual retirement.
  • Cross-Functional Collaboration: Work closely with diverse teams, including engineering, design, marketing, sales, operations, and external vendors, to ensure seamless execution and product delivery.
  • User Experience (UX) Optimization: Focus on creating an intuitive and seamless experience for both internal users (e.g., warehouse staff) and external customers (e.g., the online checkout process), leveraging user feedback and data analysis.
  • Data Analysis & Performance Monitoring: Utilize data analytics tools (e.g., Google Analytics, SQL) to track key performance indicators (KPIs), such as sales, conversion rates, on-time delivery rates, and inventory turnover, making data-driven decisions to improve the product.
  • Process Improvement: Identify automation opportunities and implement process improvements within the supply chain and order systems to reduce costs, minimize errors, and increase efficiency.
  • Stakeholder Communication: Clearly communicate product goals, progress, and outcomes to executives and internal stakeholders, building consensus and alignment across departments.

Job Requirements:

  • A Bachelor's degree in Business, Marketing, Engineering, Supply Chain Management, or a related technical field is typically required.
  • Have knowledge on IT System designing.
  • More than 3 years of experience in B2B or B2C product management. Preference will be given to those with experience in e-commerce platforms, supply chains, or order systems.
  • Familiar with the entire order process. Familiarity with SAP is preferred.
  • Possess good logical thinking skills and the ability to write requirement documents. Proficient in using tools such as Axure, Modao, and ProcessOn.
  • Able to independently drive projects to completion. Have good cross - departmental communication and collaboration skills.
  • Have strong data analysis skills, be able to identify problems through data and propose optimization solutions.
  • Have a strong sense of responsibility and the ability to work under pressure, and be able to adapt to a fast - paced work environment.

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