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Reservation Agent

2 weeks ago

Cheras, Selangor, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time 20,000 - 24,000 per year

To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.

Duties & Responsibilities

Product Knowledge:

· To be familiar with hotel's policies and procedures (SOP).

· To be well-versed with the facilities and services offered by the hotel.

· To "master" the room product in terms of rates, room detail.

· To be well knowledge of Rates Structure - corporate, government, travel agent, OTAs rates and etc. in order to provide accurate deals / packages to guest.

· To be familiar with the hotel's credit policies to effectively handle and process billing requirements.

· To be well-versed in all reservations handling and process, proficient in operating the various reservations systems

Benefits

  • 5 days week work
  • Inpatient and Outpatient Medical Coverage
  • Term Life Insurance Coverage
  • Dental Allowance
  • Meal provided
  • Uniform Provided
  • Additional Leave
  • Performance Incentive
  • Career Growth Opportunities

Remarks:

Retirees with relevant work experiences are welcome to apply as well

* Only shortlisted candidates will be notified

** Please state Expected Salary in your Resume

Job Types: Full-time, Permanent

Pay: From RM2,000.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Cheras: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your expected salary?
  • What is your notice period?

Education:

  • STM/STPM (Preferred)

Experience:

  • hotel industry: 1 year (Preferred)

Language:

  • Mandarin (Preferred)

Work Location: In person