e-Commerce Executive in Pharmacy
3 days ago
About the role
This is an exciting opportunity to join WB HEALTH AND BEAUTY SDN. BHD. as an e-Commerce Executive in Pharmacy. In this full-time role based in Alor Setar, Kedah, you will be responsible for driving the growth and development of the company's online pharmacy presence, ensuring a seamless and engaging customer experience.
What you'll be doing
- Developing and implementing effective digital marketing strategies to promote the company's pharmacy products and services online
- Managing the company's e-commerce platform, including optimising website content, enhancing user experience, and driving online sales - Shopee, Tiktok, XHS, etc
- Analysing website and sales data to identify trends and opportunities for improvement
- Collaborating with the wider marketing team to ensure a consistent brand presence across all digital channels
- Providing excellent customer service and handling inquiries and orders in a timely and efficient manner
- Staying up-to-date with industry trends and best practices in e-commerce and digital marketing
What we're looking for
- 1-3 years of experience in e-commerce, digital marketing, or a related field
- Strong understanding of online pharmacy operations and regulations
- Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions
- Proficient in using e-commerce platforms, digital marketing tools, and customer relationship management (CRM) software
- Exceptional communication and customer service skills, with the ability to engage with a diverse range of stakeholders
- Creativity and an innovative mindset to continuously improve the online customer experience
- Familiarity with search engine optimisation (SEO) and social media marketing techniques
What we offer
At WB HEALTH AND BEAUTY SDN. BHD., we are committed to providing a supportive and collaborative work environment that fosters personal and professional growth. We offer a range of competitive benefits, including a comprehensive healthcare package, performance-based bonuses, and opportunities for career advancement. Our company culture is centred around work-life balance, with flexible working arrangements and a focus on employee wellbeing.
About us
WB HEALTH AND BEAUTY SDN. BHD. is a leading pharmacy and healthcare company in Malaysia, dedicated to providing high-quality products and services to our customers. With a strong presence both online and in physical stores, we are constantly striving to enhance the customer experience and meet the evolving needs of our community. Join us on our mission to become the preferred provider of healthcare solutions in the region.
Apply now to become our next e-Commerce Executive in Pharmacy and be a part of our dynamic team
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