Loyalty Program Executive

14 hours ago

Petaling Jaya, Selangor, Malaysia See Hoy Chan Sdn. Berhad Full time 25,000 - 65,000 per year

About Us

See Hoy Chan Sdn. Berhad Group
stands as a testament to the enduring legacy of property development in Malaysia, with a rich history spanning over eight decades. Since its inception in 1963, the Group has been instrumental in shaping the residential landscape of the country, creating iconic communities such as Taman Paramount and Taman Bahagia. The Group's commitment to excellence is also evident in the commercial sector, with successful projects like the Starling Mall and the Imazium Office Building in Damansara Uptown. These landmarks not only reflect the Group's dedication to quality and innovation but also its ability to adapt and thrive in the dynamic real estate market. The See Hoy Chan Sdn. Berhad Group's journey from its early days to becoming a distinguished name in property development showcases its unwavering commitment to building not just structures, but sustainable and vibrant communities for generations to come.

Job Overview

An entry-level Lead Executive position tasked to establish an In-Mall Loyalty Program and kickstart Branding and Loyalty Campaign activities at the Starling Mall.

Job Scope

Front End Functions (Key)

  • Represent The Loyalty Program of The Starling Mall to engage with various tenant retailers for the purpose of structuring monthly joint loyalty promotion campaigns at our Mall's Loyalty Booth to bring joy and shopper privileges to Starling Mall visitors.
  • Plan, design, structure and execute small-scale events and campaigns that can delight our Mall Shoppers, to be held at our mall Loyalty Booth, with distributions of campaign-free redemption gifts during campaign periods.
  • Job Goals: Make Starling Mall a preferred mall destination in our shoppers' hearts, using the power and creativity of Branding and Loyalty Program to improve the shopper's experience and shoppers' loyalty.
  • This role does not require the Jobholder to bring in any sales revenue.

Back End Functions

  • Work with other vendors to execute the purchasing function and manage the logistics to purchase, transport and store such redemption gifts for shopper campaigns.
  • Create campaign materials.

Online Functions (Secondary)

  • Participate in online customer support functions for our loyalty software and app which is used by all our shoppers and our mall retailers.

WHAT WE ARE LOOKING FOR

  • SPM or Diploma holders with at least 1-2 years of working experience.
  • Fresh Graduates with enthusiasm and energy are a great fit for this job, and while work experience is not necessary, it must be noted that a people-person who enjoys working with people would be a very suitable candidate.
  • Must be able to speak English.
  • Writing skills are not necessary.

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