Assistant Learning
2 weeks ago
CORE WORK ACTIVITIES
- Organizes training & development activities by following the company standards and requirement.
- Maintains hotel training records properly.
- Develops new training programs which meet specific hotel training needs, ensures the programs are structured and integrated.
- Uses company benchmarks, e.g. Employee Satisfaction Survey, Guest Satisfaction Survey, to monitor success of training programs and makes amendment accordingly.
- Monitors Department Heads to take their responsibilities of training employees.
- Assists Department Trainers in preparing and conducting departmental training and assesses the effectiveness.
- Prepares training plan for interns and monitors the implementation.
- Works with ADOHR on the preparation of hotel training budget.
- Assists in monitoring and controlling departmental training cost to ensure performance against budget.
- To plan, co-ordinate and administer the Human Resources Development Fund (HRDF) in accordance to the allocated financial year's training & development budget.
Requirements
- Degree from an accredited university in Hospitality or Business or any related qualification with more than 3 years' experience in managing Training and Development function, preferably with a 5 star international property.
- Candidates with in-house or external certification in various training programs preferably in service, management and leadership programs, along with experience in Le Meridien or Marriott International properties are preferred.
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