F&B Supervisor @ Sutera Mall

5 hours ago

Johor Bahru, Johor, Malaysia LiHO TEA Full time 25,000 - 35,000 per year

We are now looking for Outlet Supervisor

Vacancy available at: Sutera Mall

Job Responsibility:

-Perform weekly roster planning to ensure adequate manpower for the team.

-Monitor opening, mid and closing of shifts.

-Perform sales forecasting and guide team members on the daily kitchen preparation according to forecasting.

-Prepare food and beverages and ensure team members prepare the food and beverages according to SOP.

-Perform Stock planning & ordering by using POS system.

-Escalate customer complaints or operation issues to management.

-Deploy customer service standards to drive the organisation's customer experience goal.

-Develop strategies to achieve sales targets according to customers' profiles.

-Mentor and train new staff.

-Monitor team's compliance with the organisation's personal, food and beverage hygiene standards.

-Rectify any equipment failure or incident that will result in operation downtime.

Requirements:

- Detail-oriented individuals with strong interpersonal skills and organizational skills

- Leadership qualities with ability to supervise team members

- good in dealing with customers & resolve issues

- prefer candidates with minimum 1 year related experience in F&B industry

Benefits working in LiHO Tea:

1) On-the-job training

2) Promotion and Increment based on your on-job performance

3) Attractive Sales Incentive

4) Medical Benefits

5) Complimentary drinks & Staff discounts

6) Friendly & supportive working environment

Job Types: Full-time, Permanent

Pay: RM2, RM2,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Application Question(s):

  • When are you available to start work?

Experience:

  • F&B Supervisor: 1 year (Required)

Work Location: In person

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