Manager, Strategic Partnerships

Zuellig Pharma
is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role:

This position will play a critical role in driving Zuellig Pharma's capabilities & services among top Pharma/Medical Device/Healthcare organizations globally. You'll play a key role in building relationships with corporate clients and identifying opportunities that support sustainable, long-term growth. In this role, you'll work closely with various internal teams from sales, marketing, supply chain, patientcare, clinical reach to create solutions that make a real impact.

What You'll Do:

• Manage and enhance relationships with strategic key clients to ensure profitable contract renewals and extended partnerships across geographies and solutions.
• Lead RFPs for contract renewals and new business opportunities throughout the region. Understand and manage key clients' financials, specifically ZP profitability and NWC positions.
• Develop and maintain a strategic key account plan for each key client, setting growth opportunities and targets while defining a clear path to success.
• Drive win-win collaborations and engagements with key clients across markets. Ensure completeness and accuracy of CRM at both regional and market levels.
• Strategically drive client satisfaction and increased loyalty/stickiness.
• Directly lead client engagements at the regional level, providing clarity amidst internal complexity and coordinating/enabling across markets to pursue key opportunities and address challenges.
• Coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests.
• Organize QBRs and executive connections regularly, maintaining frequent touch points with clients to gather feedback and address their business needs.
• Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score.

What will make you successful:

Must-Have:

• Bachelor's or master's degree preferred.
• 5-10 years' experience in B2B Business Development selling solutions (integrated products) to clients.
• Proven track record in business development (hunting & farming).
• Demonstrated exposure to business expansion capabilities, discussions and presentations.
• Deep exposure in the Healthcare/Pharmaceutical/Medical Device industry is much preferred.

Advantage to Have:

• Thrives in a fast paced, result-oriented environment requiring high degree of flexibility.
• Effective written communications skills.
• Determination to provide a high-level output during a long sales cycle.

What we offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.