Director of Sales
9 hours ago
Job Summary:
Impiana Hotel Ipoh is seeking an experienced and results-oriented Director of Sales & Marketing to lead all sales and marketing strategies, with a strong emphasis on corporate, government, Sales & Catering, and OTA (Online Travel Agent) segments. The ideal candidate will have a proven track record in driving revenue growth, a deep understanding of the hospitality landscape, and solid experience using IDB systems and CRM platforms.
Key Responsibilities:
- Develop and execute strategic sales plans across key segments: Corporate, Government, Sales & Catering (Banquet), OTA, and MICE.
- Build strong relationships with government bodies, corporate clients, travel agents, and online platforms.
- Lead, train, and mentor the sales & marketing team to meet performance and revenue goals.
- Plan and oversee marketing campaigns, promotions, and branding initiatives.
- Work closely with digital marketing partners and PR agencies to boost brand visibility.
- Collaborate with Revenue and Reservations teams to optimize pricing, distribution, and forecasting.
- Utilize IDB (Integrated Database) and CRM systems to manage accounts, leads, and performance data.
- Prepare and manage the departmental budget and ensure ROI-driven initiatives.
- Oversee sales proposals, quotations, and government tender submissions.
- Represent the hotel at trade shows, sales missions, and networking events.
- Monitor market trends and competitor activities to maintain a competitive edge.
Requirements:
- Bachelor's degree in business, Marketing, Hospitality Management, or a related field.
- 8–10 years of hotel sales and marketing experience, including at least 3 years in a leadership role.
- Strong track record in managing corporate, government, OTA, and banquet sales.
- Hands-on experience with IDB systems, CRM tools, and OTA platforms.
- Excellent interpersonal, negotiation, and presentation skills.
- Strong leadership abilities with a performance-driven mindset.
Staff Benefits:
- 5-day work week
- Medical insurance coverage
- Dental coverage
- Staff dining privileges at hotel F&B outlets
- Complimentary or staff-rate stays at Impiana sister hotels
Job Types: Full-time, Permanent, Contract
Contract length: 12 months
Pay: RM8, RM10,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Meal provided
Work Location: In person
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