In House Office IT

11 hours ago

Ampang, Selangor, Malaysia ICT Zone Sdn Bhd Full time 80,000 - 120,000 per year

Job Summary:

As an Office IT, you will be responsible for managing and supporting daily IT operations, including infrastructure, helpdesk, technical support, and networking. You will help ensure smooth system performance, improve service efficiency, maintain strong vendor relationships, and support new project implementations. This role also involves leading a small team and assisting with tender and proposal preparations.

Key Responsibilities:

  • Set up and maintain servers, IT devices, and data center infrastructure.
  • Troubleshoot and support IT systems including networks, servers, and applications.
  • Oversee daily IT operations, ensuring smooth performance of systems and desktops.
  • Support and maintain LAN, WAN, Security, and VoIP network systems.
  • Set up and maintain video conferencing and meeting room equipment.
  • Provide timely troubleshooting and resolution for office IT issues.
  • Manage IT equipment inventory and coordinate repairs with vendors.
  • Ensure data security, backup, and system policies are up to date.
  • Assist with IT network design and project implementations.
  • Keep accurate documentation of IT issues and solutions.
  • Develop and maintain Business Continuity and Disaster Recovery plans.
  • Monitor IT system performance and suggest improvements.
  • Handle any special tasks assigned by management.

Requirements:

  • Professional Certificate / Diploma / Degree in Computer Science, Information Technology, or equivalent.
  • Minimum 2 years of relevant working experience in IT infrastructure and support roles.
  • Strong knowledge of IT server rooms, structured cabling systems, and network infrastructure.
  • Hands-on experience with PC hardware, operating systems, and office automation software.
  • Familiarity with troubleshooting network printers and peripheral devices.
  • Excellent problem-solving skills, proactive mindset, and strong communication abilities.

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