Quality Engineer

3 days ago


Butterworth, Penang, Malaysia 贝思哲(江苏)企业管理咨询有限公司 Full time 72,000 - 90,000 per year

Work Location: Penang, Malaysia

Language:cn+en

National:Anyone could speak cn and en both ok

1、QA Automotive System Senior Engineer (must from automotive indutrial)

JD:

  1. Promote customer review and import;

  2. Follow up, closure, and verification of customer problem points, and subsequent integration and response to customer complaints after import;

  3. Internal training and guidance for special customer requirements, promotion and rectification of internal work;

  4. Other tasks arranged by the leader.

2、CQE – Responsible for handling complaints from automotive and battery manufacturers.

JD:1. Responsible for customer investment

Confirm complaints and customer returns, issue 8D reports as required, and organize analysis, handling, and improvement;

2. Responsible for the statistics and analysis of customer complaints and grievances, and conducting internal reporting and accountability;

  1. Regularly review the reasons for product defects with customers, summarize problem areas, and promote improvement;

  2. Responsible for creating an experience and training library for 8D customer complaint reports that have already occurred, and promoting it to various departments;

  3. Responsible for regular re inspection and re evaluation of defective products with the warehouse;

  4. Assist on-site technical personnel in analyzing and troubleshooting customer complaints;

7. Supervise the progress of returning faulty parts to the factory and urge the company's after-sales service department to provide spare parts in a timely manner;

8. Complete other tasks assigned by superiors.

Salary & Benefits:

Engineers: 18-25K RMB, Managers: 25-30K RMB.

single rest;Working on Saturday counts as a compensatory off

offical website


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