Quality Engineer
3 days ago
Work Location: Penang, Malaysia
Language:cn+en
National:Anyone could speak cn and en both ok
1、QA Automotive System Senior Engineer (must from automotive indutrial)
JD:
Promote customer review and import;
Follow up, closure, and verification of customer problem points, and subsequent integration and response to customer complaints after import;
Internal training and guidance for special customer requirements, promotion and rectification of internal work;
Other tasks arranged by the leader.
2、CQE – Responsible for handling complaints from automotive and battery manufacturers.
JD:1. Responsible for customer investment
Confirm complaints and customer returns, issue 8D reports as required, and organize analysis, handling, and improvement;
2. Responsible for the statistics and analysis of customer complaints and grievances, and conducting internal reporting and accountability;
Regularly review the reasons for product defects with customers, summarize problem areas, and promote improvement;
Responsible for creating an experience and training library for 8D customer complaint reports that have already occurred, and promoting it to various departments;
Responsible for regular re inspection and re evaluation of defective products with the warehouse;
Assist on-site technical personnel in analyzing and troubleshooting customer complaints;
7. Supervise the progress of returning faulty parts to the factory and urge the company's after-sales service department to provide spare parts in a timely manner;
8. Complete other tasks assigned by superiors.
Salary & Benefits:
Engineers: 18-25K RMB, Managers: 25-30K RMB.
single rest;Working on Saturday counts as a compensatory off
offical website
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