Operations Assistant cum Admin

2 days ago

Petaling Jaya, Selangor, Malaysia Bonijoy Sdn Bhd Full time 30,000 - 36,000 per year

Job Title: Operations Assistant

Department: Operations

Reporting To: Operations Manager

Location: Kelana Business Centre, Petaling Jaya, Selangor

Employment Type: Full-time

Job Summary

We are looking for a reliable and proactive Operations Assistant to support the Operations Manager in daily operational and administrative tasks. The ideal candidate should be organized, detail-oriented, and able to handle order processing, customer service, and inventory management efficiently.

Key Responsibilities

  • Receive and follow daily work instructions from the Operations Manager.
  • Process daily orders from online marketplaces (Shopee, Lazada, etc.).
  • Print order slips, prepare items, and perform product packing accurately and on time.
  • Update order and inventory records using the company's system (e.g., AutoCount).
  • Assist in maintaining accurate stock levels, product movement, and item returns.
  • Answer customer calls and handle inquiries in a professional and courteous manner.
  • Attend to walk-in customers and assist with product servicing or drop-offs.
  • Report and update the Operations Manager on any incidents or irregularities in the office or warehouse.
  • Maintain a clean, organized, and safe workspace at all times.

Requirements

  • Minimum SPM or equivalent qualification.
  • Familiar with computer operations and inventory systems (AutoCount experience preferred).
  • Experience in logistics, operations, or e-commerce order fulfillment is an advantage.
  • Good communication skills in English and Bahasa Malaysia (Mandarin is a plus).
  • Responsible, punctual, and able to work independently.
  • Team player with strong attention to detail.

Preferred Candidate

Female candidates are preferred due to the nature of the products ( mother care items) and the need to handle intimate or personal customer inquiries.

Working Hours

Monday to Friday: 8:00 AM – 5:00 PM

(Saturday half-day if required)

Work Location: Kelana Business Centre, Petaling Jaya, Selangor

Job Type: Full-time

Pay: RM1, RM3,000.00 per month

Application Question(s):

  • Expected pay

Work Location: In person

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