BEAUTY, GO HO Sales Operations Team

3 days ago

Malaysia Watsons Malaysia Full time 25,000 - 45,000 per year
Description

Accountabilities:

1.Strategic Planning

  • Strategic planning & development of sales activation initiatives 
  • Develop plans to materialize strategy & execution of beauty initiatives
  • Research competition to identify threats and opportunities
  • Align processes, resources-planning and department goals with overall strategy
  • Monitor and analyse industry trends and market changes
  • Review & evaluate success of beauty initiatives

2. People Planning & Development

  • Build sustainable career path for Beauty Expert (BE) team in line with the growth & needs of the company
  • Review BE development plan & identify changes/new trainings needed to cater to the needs of BE 
  • Plan & implement effective training curriculum & flow for new & current BE
  • Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.
  • Conduct planned workshops, obtain feedback from attendees & perform evaluation. 
  • Manage & plan BE sales incentive scheme & evaluate performance in line with overall company results. 

3. Compliance 

  • Update & enforce BE operational guidelines e.g. grooming, reporting with objective to build teamwork within store team. 
  • Manage team of Regional BE Trainer/Beauty Operations Executive in performing routine store visits with completion 
    of Store Visit Checklist 
  • Feedback problem/issues faced by BE & seek ways to assist/support 
  • Familiar with info/announcements/guidelines by HQ (Ops Bulletin, SOP etc) related to BE to keep them informed 

Education & Experience:

  • Diploma/Degree in any field 
  • Professional Beauty Certificate (preferred)
  • Certification in Coaching (optional)
  • Min 2 years experience in retail beauty stores (not inclusive beauty salons) 
  • Min 2 years experience in strategic retail planning

Personal Attributes:

  • Passion in beauty field
  • Demonstrates good leadership qualities
  • Strong communication, presentation, and interpersonal skills.
  • Excellent time management and organizational skills.
  • Friendly, confident & positive
  • Works well in a team
  • Adapt fast to company needs & changes quickly
  • Ability to work under pressure

  • Flexible to undertake extra responsibility with ability to multitask

Competencies:

  • Microsoft Excel/Powerpoint

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