Senior Sales Account Manager

12 hours ago

Shah Alam, Selangor, Malaysia Solenis Full time 120,000 - 180,000 per year

About us

At Diversey -A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

As an employee

At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person. We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable. Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.

About the role

The Senior Sales Account Manager is responsible for maintaining and growing key accounts in Malaysia and supporting the Pulp & Paper business in the Philippines. This role focuses on achieving sales and gross profit targets, leading technical service teams, and developing strategic customer relationships across the region.

Responsibilities

  • Manage and grow key customer accounts in Malaysia and the Philippines, focusing on solutions such as Retention Aids, Sizing, Microbiological Control, Contaminant Control, and Colorants.

  • Achieve targeted sales and gross profit (GP) goals while identifying and developing new business opportunities.

  • Lead and support a team of Service Technicians (if applicable) to ensure high-quality technical service delivery.

  • Build strong customer relationships, resolve issues effectively, and ensure customer satisfaction.

  • Monitor market trends and competitor activities to inform strategy and maintain competitiveness.

  • Maintain accurate sales records, submit regular reports, and provide sales forecasts.

  • Stay updated on industry developments and maintain strong technical knowledge relevant to the role.

Requirements

  • Bachelor's degree in Chemistry, Chemical Engineering, Industrial Engineering, or related field.

  • Minimum 10 years of experience in sales/account management, preferably in the Pulp & Paper or chemical industry.

  • Experience managing regional accounts and cross-border business is a plus.

  • Strong technical knowledge of Pulp & Paper chemical applications.

  • Proven ability to lead teams and manage customer relationships.

  • Excellent communication, negotiation, and presentation skills.

  • Strategic thinking with a results-driven mindset.

  • Ability to work independently and travel as required.

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status

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