Senior Executive/Assistant Manager, Business Analyst and Sales Excellence

21 hours ago

Petaling Jaya, Selangor, Malaysia CTOS Full time $90,000 - $180,000 per year

CTOS Digital is a key player in ASEAN credit reporting landscape, enabling digital credit solutions through strategic investment and innovation. We empower individual and business with the confident to make sound credit decision through access to data and insights at greater ease and speed.

Are you passionate about turning data into strategic action that drives sales success?

We're seeking a Senior Executive/Assistant Manager, Business Analyst and Sales Excellence to transform business goals and KPIs into clear, actionable insights that empower segment leaders across sales, customer success, and operations.

In this role, you'll play a critical part in accelerating sales growth by analysing performance, optimising sales processes, and shaping data-driven strategies. You will work closely with internal and external stakeholders to deliver timely insights that strengthen decision-making and fuel business performance.

Here's How You Will Add Value:

  • Work closely with sales, operations and cross-team (product, marketing, finance) stakeholders to understand business goals, KPIS, needs, challenges and opportunities for improvement.
  • Gather, analyse and report sales related information to increase sales productivity, performance and ensuring alignment with business objectives and growth priorities (short, mid and long term)
  • Optimize every aspect of the sales process to achieve maximum efficiency, productivity and effective revenue generation and strong customer satisfaction (LTV) together with Senior Head/GM of Strategy, Partnership and Innovation.
  • Utilize data analysis to identify trends, patterns and opportunities to enhance sales performance and ROI.
  • Implement strategies & solutions to streamline sales processes, increase efficiency of sales and operations team together with key stakeholders.
  • Continuously monitor and evaluate the effectiveness of sales strategies through data and work closely with key stakeholders to provide recommendation for improvements.
  • Productivity management insights: revenue, incentives and CPA
  • Customer Insights: segment propensity, feedback, trends, purchases, ARPU, Cross-Up Selling potential and opportunities.
  • Manage end-to-end reporting, business presentation, business papers and dashboard updates in a timely manner to ensure that business stakeholders have sufficient information to run their business effectively. Important to ensure Commercial performance dashboards are updated in real time and from a single source of truth.

What you'll need to succeed:

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field

Work Experience

  • Minimum 3 years of experience in a sales- and operations-focused role such as Business Analyst, Sales Excellence, or a similar position

Skills & Competencies

  • Strong proficiency in data analysis and reporting tools: Excel, Microsoft Power BI (and/or Looker, Tableau), as well as Word, PowerPoint, SFDC, and project management tools
  • Strong analytical mindset with the ability to translate complex data into clear, actionable insights
  • Strong operational discipline with excellent attention to detail
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional stakeholders

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